What are the search, experience, and credence properties of an airline for the business traveller and pleasure

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What are the search, experience, and credence properties of an airline for the business traveller and pleasure traveller? What properties are most important to each group?

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Marketing

ISBN: 978-1259268809

10th Canadian edition

Authors: Frederick Crane, Roger A. Kerin, Steven W. Hartley, William Rudelius

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