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business
general management

Questions and Answers of General Management

In this case, the students are presented with a situation in which a CEO is considering his options vis-à-vis the Italian government. The government originally gave Pignatelli permission to build a
If you didn't want to take the assignment, how could you turn it down without hurting your relationship with your boss or potentially damaging your career?
Is it ethical to read employees' email that they may consider private?
When Ronald Ostertag took over as CEO of General Semi-Conductor, he attempted to turn around the company7's corporate culture. He started by replacing g almost the entire top management team. He
The first part of this case gives salient details from BBs history (see the following case for more detailed information). It then updates BB's situation from 2007-2010: Netflix stock selling at $70
I am including this case as it contains background information concerning Blockbuster from its inception through 2006. This case details the history of Blockbuster, the massive video rental chain,
Draw out a Gantt chart of the sequence and timing of key activities. What insights does this give you regarding the plan and its implementation?
LDC seemed to follow a planning process that had worked well for its mid-level managerial programs. Are there differences between senior executives and mid-level managers that might explain why the
Why would Kimberly-Clark executives restructure the company based on "grow, sustain, and fix" categories? What disadvantages might result from such a structure?
How many total subordinates should she go for? What should be her span of control?
Even while attempting to give your friend some tentative advice on the first two questions, are there other issues you would want to understand or are there questions you would like to ask your
Organizational design skills are critical to career success, but total organizational design or redesign typically is not put in the hands of newly hired managers. Why then is it important for you
What would be the likely influence of a collectivist culture (refer back to Chapter 4) on the formal or informal aspects of an organization's structure? What would you expect the influence of a
Why is Alliant so committed to diversity? How will this benefit the company?
Do you believe the company is forcing the issue of diversity? Is it necessary to make diversity training mandatory for all employees? Explain your answer.
Independent surveys suggest that companies cannot easily quantify the effects of diversity. How would you suggest that Alliant measure the costs and benefits of having a diverse workforce?
What actions would you take?
Suppose, in talking individually with the guys in the squad, some say that they can see that a couple of the younger, single guys might be a bit 'macho' in their conversations among themselves. What
How would the fact that the new female recruit seems to be as physically strong and more skilled then two of the younger 'macho' guys in the squad affect your actions? What would you do differently
Which traits, skills, and behaviors associated with successful leaders does Grace possess? Are there characteristics she could enhance to improve her leadership ability?
Why did Grace have problems making changes and maintaining discipline when she first was promoted to a position that required leadership?
Analyze Grace's leadership situation in terms of her sources of power. Are there types of power she couldn't or shouldn't use? What types of power could she draw on, and how could she use those
Are there substitutes for leadership present in this situation? What neutralizers must Grace overcome to be an effective leader?
What are the possible problems with Will Taylor's leadership style?
What should Scott David do after the meeting with the employees?
Adolf Hitler, Joseph Stalin, Jim Jones, Kenneth Lay (Enron), Bernard Ebbers (WorldCom) - all were "leaders." Were they effective leaders? Why or why not?
Consider various need theories. What are Pamela Jones' underlying needs that motivated her? What is the basis for your answer?
Given the comments that Jones received from her first year trainers, what would she realistically expect after finishing her training? What did she get? Using expectancy theory, explain why the
Burns was given extra work and told it was priority work, and he did it well. However, he was punished for not doing his other work. Analyze this situation according to reinforcement theory. What
Pamela Jones was going to be transferred to another branch about 100 miles from Vancouver. Do you think it is only her husband's work that makes her reluctant to take this position? What other
Were those of you who were illiterate still motivated to succeed?
You have taken a job as production manager in the electronics plant your company has just bought in Hungary. Your subordinates will be local workers, and your primary goal is to increase their
Is the use of positive reinforcement always the best approach to motivational problems? When might other types of "consequences" be more appropriate?
Both equity and expectancy theory suggest that individuals make conscious, reasoned choices concerning their performance. When would a person be most likely to do this? Have you ever seriously
This case presents the students with what is most likely an easily recognizable or at least imaginable situation. It's the afternoon before a major paper is due, nothing is ready, various members are
Some students groan and complain when told they must participate in a group project. Why do you think this is? What is it about group work that irritates some students so much? After reading this
Which type of team - self-managing, cross-functional, global, or virtual - do you think is the most difficult to manage, and why?
What kinds of barriers to communication can you find in each scenario?
Is anybody "at fault" in either or both scenarios? Explain your reasoning.
Do you think that in Scenario #2 both age and gender differences were factors, or just one and not the other, or nether (that it was just a matter of individual differences)? Explain the basis for
How can Mark, Kent, Whitney, and Brett improve their communication skills?
Comment on Chris's choice of media for (a) the announcement and (b) the meeting. Would you have made the same choices?
Identify any barriers to communication in this situation. How could they have been reduced?
If you were Chris, what would you do following the meeting to improve the communication between yourself and your workers?
Despite the considerable emphasis that most companies and other types of organizations put on communication, why do you think that many employees feel there is inadequate communication with and from
Assume that you are now working in the first, truly management position in your career. What is likely to be the most important communication issue/problem you will face in the first few months in
Will the probable continued increase in electronic communication within and between organizations be likely to increase or decrease the communication issues/problems faced by the typical manager?
How can knowledge of the basics of negotiation assist managers in doing their day-to-day activities, especially in regard to exercising leadership and influence? Can you provide examples?
Do you agree with Dov Frohman's decision in advance of the actual missile attacks to keep Intel up and running? What about after the actual missile attacks began?
What criteria would you have considered if you were in Frohman's position? How would you have weighted those factors?
Should Frohman have made an individual decision in this situation or should he have relied on a decision group?
Should you make this decision on your own or should you involve the group?
If you insist that it is impossible to decide, what information must you have in order to make the decision?
We all fear taking our cars in to the repair shop. This case details a situation that explains why we have these fears! The case consists of a lengthy letter from a customer, Sam Monahan, to Steve
What are the probable causes of so many mishaps?
What specific actions should Jackson take immediately? What should some of his longer-term goals be?
How do you think the store personnel are going to respond to Charlie's new rules and regulations, in light of the fact that they should have increased opportunities to earn bonuses? Why?
Do you think it is possible for an international firm to have a common control system even for a single activity, such as manufacturing, when it has plants in countries such as India, Australia,
What is your analysis relative to a potential leading coalition?
At the three different stages of change, what are the likely sources of resistance?
Why is Dr. Lee so opposed to the potential change? Can anything be done to reduce his resistance?
What would your general recommendations be relative to building a leading coalition, communication plan, levels of participation, and types of incentives?
What would your general recommendations be relative to the focus, amount, frequency, and rate of change?
The exact outcomes of change programs are often not evaluated, why do you think this is the case?
Changes in strategy are generally not effective without changes in other aspects of the organization. Why do you think this is the case?
How easy, or difficult, is it to convert a traditional organization to a learning organization?
If the Gobblecakes bakery in Problem 2 changes the selling price for a cupcake from $3.20 to $2.75, what effect will the change have on the break-even volume?
Gobblecakes is a bakery that specializes in cupcakes. The annual fixed cost to make cupcakes is $18,000. The variable cost including ingredients and labor to make a cupcake is $0.90. The bakery sells
Two university students, Jim Carstens and Angie Orsini, are planning to open a walk-in pizza restaurant near campus that they will call Big Slice Pizza. They will have no seating and will sell two
Although Annie Russell (in problem 20) has been told by the athletic department at Tech that all the games will likely be sell outs, she is aware that the weather will affect how many fans will
In Problem 30, Annie has used historical weather data to determine that next season there is a 60% chance that the weather will be good and a 40% chance the weather will be bad. Given this additional
Graphically illustrate the break-even volume for the Gobblecakes bakery determined in Problem 2.
If the maximum operating capacity of the Gobblecakes bakery described in Problem 2 is 12,000 cupcakes annually, determine the break-even volume as a percentage of that capacity.
If the maximum operating capacity of the Rolling Creek Textile Mill described in Problem 3 is 25,000 yards of denim per month, determine the break-even volume as a percentage of capacity.
Draper, where Tech is located, does not have a commercial airport; instead residents who are flying on an airline must travel to the airport in Roanoke 40 miles away. The town council is considering
A jewelry store makes necklaces and bracelets from gold and platinum. The store has 18 ounces of gold and 20 ounces of platinum. Each necklace requires 3 ounces of gold and 2 ounces of platinum,
In Problem 14, what would be the effect on the optimal solution if the available labor were increased from 200 to 240 hours?
In Problem 20, if the constraint x1 ≥ 8 is changed to x1 ≤ 8, what effect does this have on the feasible solution space and the optimal solution?
What would be the effect on the optimal solution in Problem 2 if the cost of rice increased from $0.03 per ounce to $0.06 per ounce?
The Beta Upsilon Sigma honorary business fraternity at Tech wants to open a food booth at the football stadium for the upcoming season as a project to raise money to tutor students in management
In Problem 58: a. If the fraternity buys a larger warming oven that has 25 shelves with the same shelf dimensions, for an additional $2,000, how much would they increase profit? b. If they could
Formulate a linear programming model for Problem 34 in Chapter 1 and solve using the computer. How does this solution differ from the solution to Problem 34 in Chapter 1?
Use the computer to solve Problem 58 from Chapter 2 to determine how many slices of pizza and hot dogs the fraternity must sell to break even on their project to open a food booth at the football
Angie Xu has converted her garage into a greenhouse with long tables where she plans to grow flower plants from seeds to sell in the spring at the downtown market. She will plant two types of flowers
Formulate homework Problem 35 in Chapter 1 as a linear programming model and solve using the computer.
Solve the linear programming model for WeeMow Lawn Service in Problem 63 using the computer.a. Which resources constrain how many jobs the service can contract for?b. If WeeMow could increase its
The honorary business fraternity at Tech is planning an all-day bake sale on Saturday of a home football game as a charity fund-raising project. The members will bake cakes, cupcakes, and cookies in
Art Kumar lives on the outskirts of Draper and has a 1-acre lot next to his home. He plans to grow vegetables on the lot and sell them at the downtown market during the summer. He doesn't have enough
Solve Problem 59 in Chapter 3 as an integer programming model using the computer.
During the war in Afghanistan, the Terraco Motor Company produced a lightweight, all-terrain vehicle code-named "J99 Terra" for the military. The company is now planning to sell the Terra to the
The bus company in Draper operates a "Weekend Rider" bus service from the Tech campus to Washington, DC. The bus seats 55 passengers and selects the shortest route to DC that will also result in at
"Wins above replacement," or WAR, is a complex statistical measure of a major league baseball player's performance that sums up a player's total contribution to a team using various offensive and
Chuck and his daughter Kathleen want to go on a trip in July to visit as many major league baseball parks for games as they can during Chuck's week-long vacation from work. They would like to visit
The Sav-Us Rental Car Agency has six lots in Nashville, and it wants to have a certain number of cars available at each lot at the beginning of each day for local rental. The agency would like a
Sun trek, based in China, is a global supplier of denim jeans for apparel companies around the world. They purchase raw cotton from producers in Arkansas, Mississippi, and Texas, where it is picked,
Suntrek in Problem 26 ships the cotton it has purchased from the U.S. ports to overseas ports in Shanghai, Karachi, and Saigon, where its denim fabric factories are also located. The shipping and
Suntrek in Problem 27 manufactures denim fabric at its factories in Shanghai, Karachi, and Saigon and ships it to its denim jeans manufacturing facilities in China, India, Japan, Turkey, and Italy. A
Suntrek in Problem 28 supplies its finished denim jeans to its customers' distribution centers in the United States in New York and New Orleans, and in Europe in Bristol and Marseilles. Denim jeans
Formulate and solve a transshipment model for the shipments of cottons from the cotton processing facilities to the U.S. ports and to the overseas ports and Suntrek's fabric factories as described in
Suppose that in Problem 71, the association wants to consider allowing some flexibility in pairing the teams according to their rankings (i.e., seedlings)-for example 1 might play 14 or 2 might play

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