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business
general management

Questions and Answers of General Management

What are the characteristics of an open communication climate? Describe the organizational benefits of managers cultivating an open communication climate.
Describe specific ways that you might incorporate Twitter into an organization's crisis communication plan for customers. How about for employees?
One small business owner said that he had to teach his young employees what a "dial tone" was. Do you have phone aversion? Do you think it is possible to build a solid business relationship with
During times of significant organizational change, such as downsizing and layoffs, the grapevine becomes more active as anxious employees share organizational news and rumors. As a manager, what
Assume that you manage a small online business that sells herbal supplements. Without your knowledge, a disgruntled employee has posted damaging information about your company to the company's public
1. What is the underlying communication mistake in this case? Why do you think Howard Tannenbaum sent those e-mails? 2. How do you think Tannenbaum should have communicated his concerns about the
1. Intermountain Healthcare is a very large organization with thousands of employees. List at least four methods it uses to communicate with employees. Why do you think this organization feels the
If you were the leader of a newly formed team, what might you do to make sure that the team developed norms of high performance?
Research on team interactions described in the chapter indicates that when people eat lunch at 12-person tables, they are more productive and collaborative than when they eat at 4-person tables, even
Experts say that for teams to function well, members have to get to know one another in some depth. What specifically would you do to facilitate this in a collocated team? What about in a global,
1. Vote to exonerate the three group project members who didn't cheat. You're convinced that they had no reason to suspect Paul Colgan of dishonesty. Exonerating them is the right thing to do. 2.
1. What type of team does the new CIO have? What do you see as the key problem with the team? 2. How do you think that the team evolved to this low level of cooperation and cohesiveness? 3. What
1. Alex Patterson notes that our educational system is often focused on individual achievement, but when we go out into the work world as adults, almost all of us are required to work in teams. In
You have been hired to manage a 20-person staff for Nightlight Travels, a travel agency in Las Vegas. For five years, sales have been hammered by the global recession, and staff morale has plummeted
What is ISO certification? Why would a global company like GE want ISO certification?
Describe the advantages of using a balanced scorecard to measure and control organizational performance. Suppose that you created a balanced scorecard for Walmart. What specific customer service
In zero-based budgeting, every account starts at $0, and every dollar added to the budget is reflected by an actual, documented need. Identify the possible advantages of zero-based budgeting.
Most companies have policies that regulate employees' personal use of work computers during work hours. Some even monitor employee e-mails and track the Web sites that have been visited. Do you
What types of analysis can managers perform to help them diagnose a company's financial condition? How might a review of financial statements help managers diagnose other kinds of performance
1. What do you see as the major strengths and flaws in the feedback control system used in the schools in this scenario? What changes do you recommend to overcome the flaws? 2. Is a 1-5 grading
1. How do managers at Barcelona control the company's financial performance? 2. What is the "balanced scorecard" approach to measuring corporate performance, and in what ways does Barcelona use this
What are the major differences between manufacturing and service organizations? Give examples of how each type might benefit from using Web 2.0 tools such as micro blogging and social networks.
What type of production layout do you think would work best in a car dealership? What type might work best for an insurance company that provides customers with auto-, home-, health-, and
What are the three types of inventory? Which type is most likely to be affected by the JIT inventory system? Explain.
Critics argue that RFID can potentially jeopardize consumer privacy by making it possible to link purchases to individuals or even to track the movement of individuals. Should this concern prevent
How might the organizers of an upcoming Olympics use an extranet to get all the elements of the event up and running on schedule?
Do you think it makes sense for a company such as Sears Holdings Corp., which has numerous Sears and Kmart stores in serious need of a makeover, to focus resources on building the online business at
The openness of wikis is both their strength and their weakness. As a business owner, why might you want to take advantage of this technology? How might you guard against potential problems, such as
1. Which of the seven managerial challenges discussed in this chapter is Sergio Marchionne facing at Chrysler? Discuss. 2. Using Figure 1.1 as a guide, describe which functions of management were
1. Deliver the presentation as planned. 2. Give the presentation but skip over the negative results. 3. Go back to the meeting room and announce that your spouse has had an accident at home and you
I. To what extent is Providence using evidence-based management? Do you think that this is a good way to run a hospital? Explain your rationale. 2. To what extent are the managerial practices being
Consider that several Mitsubishi executives were put on trial for manslaughter charges in Japan "for failing diligently to investigate defects in delivery trucks that were subsequently implicated in
1. Which internal and external stakeholders are positively and negatively affected by Google's decision to oppose censorship of its search engine?2. Which of the six general environmental forces
Knowing a company might be reluctant to hire you based on your condition, what would you do? 1. Don't immediately mention your disease during the interview. Instead, play up your abilities,
1. Which of the recommendations listed in the Manager's Toolbox were used by Torontobased AlertDriving? Explain. 2. Based on material contained in this chapter, why do you believe small businesses
What would you do given the current situation? 1. Charge Mr. Hills. He knew that it was against U.S. policy to have dealings with terrorist organizations. 2. Fine the company $25 million. The company
1. Which of the four basic strategy types were used by VW? Explain your rationale. 2. Based on the case, what is VW's vision? Do you think it is realistic? Explain. 3. State two SMART goals for VW
As a member of the Justice Department investigating the marketing and use of non-FDA-approved devices, what would you recommend? I. Device companies should be financially punished for marketing
I. Based on Michael Porter's discussion of the characteristics of an effective strategy, does Azul Linhas Aereas Brasileiras have a good growth strategy? Explain. 2. To what extent is Azul Linhas
How would you resolve this dilemma? I. In today's economy it is very important to contain or reduce the cost of health care. I would revise the Genetic Information Nondiscrimination Act so that
1. Does the decision-making process used to select the site for the luge track resemble more of a rational or non rational process? Explain. 2. Which of the seven evidence-based decision making
What would you do if you were the principal of Westwood High? I. Allow the Native American students to wear the eagle feathers now and in the future. This shows an appreciation for diversity. 2. Do
I. Using the competing values framework as a point of reference, how would you describe the current organizational culture? Provide examples to support your conclusions. 2. What type of culture is
Your brother-in-law just submitted a purchase request for materials valued at $10,000 for side jobs. What should you do? 1. Approve the purchase. It's not your job to police your brother-in-law, and
1. How would you describe Netflix's organizational culture? Explain. 2. If you were hiring people at Netflix, what questions would you ask applicants to determine if they would fit into the corporate
How do you feel about forcing employees to donate part of the pay to charity? 1. Goldman should not adopt this policy. Charitable donations are a personal decision and an employer should stay out of
I. Which of the forces for change are causing GM to undertake major organizational change? Explain. 2. Which of the four targeted areas of change is GM focusing on? Provide examples. 3. How can
What is your feeling about for-profit universities targeting the homeless? l . There is nothing wrong with this practice. The homeless should be given equal opportunity to attend a university. 2.
1. How would you evaluate Cameron in terms of the Big Five personality dimensions? 2. How would you evaluate Cameron in terms of the five traits important to organizational behavior? Explain. 3. W
How would you have ruled if you were the administrative law judge in Mr. Thompson's case? 1. I would deny the claim. The test results show that Mr. Thompson is a malingerer who is most likely lying
1. How can managers use recommendations derived from need theories to motivate temporary employees? Discuss. 2. To what extent can managers use Herzberg's two-factor theory to motivate temporary
I. Do nothing. Ms. Amarsingh's behavior violated corporate policy about the treatment of customers and she deserved to be fired. Changing the decision would set a bad precedent for other
I. What type of team is being used at ICU? Explain. 2 . To what extent are the teams self-managing? 3. Which of the seven techniques for building effective teams have been instituted at ICU Medical?
As a supervisor, what would you do? l . Report the drug users and the incident to the company's human resources department. 2. Mind your own business. The employees are not on your team and don't
1. How many of the five sources of power is Mark Zuckerberg using? Explain. 2. Which of the eight influence tactics is Zuckerberg using? 3. Which different leadership traits and styles does
As a manager, what would you do? 1. Tell the mortgage company your friend is still employed by the company. Your friend needs a break, and you're confident that he'll find a job in the near
1. What are Yogesh Gupta and Kathleen Murphy doing to reduce the "noise" in their communications? Discuss. 2. Which of the nine personal barriers to communication are being addressed by Gupta and
What is your opinion about the issue of false, negative blogs? I. The U.S. Constitution allows free speech, and people should be allowed to say whatever they want. Further, it is normal for people to
Fourth, executives need to directly participate in improvement projects not just "support" them .... By observing the successes and failures of improvement programs firsthand, rather than relying on
I. Organizations should stay out of our personal lives. If we want to overeat or smoke, that is our choice. Organizations should not be allowed to monitor weight and smoking behavior. 2.
Find an article on "Intellectual property" from newspaper, magazine, internet, or similar source and write a summary of the article. Write your reaction to the article's content.
Find an article on "Intellectual property" from newspaper, magazine, internet, or similar source and write a summary of the article. Write your reaction to the article's content. Discuss.
Select a System/Software Development Life Cycle (SDLC) model and methodology then apply this model and methodology to a project using the Information Technology (IT). Define the SDLC model and
1. Explain why some people are unhappy with the provisions of the Patriot Act. Provide your opinions about whether or not you feel this law could have passed prior to the attacks on September 11,
After watching the video, Session 27/35 (SDLC Methodologies - Waterfall, Agile, Scrum, etc), and reading the assigned sections, you will required to start their own thread comparing and contrasting
1. What are blind spots and what causes them? 2. Who has better information for judging internal traits, the self or others? Why? 3. Who has better information for judging external traits, self or
The Homeland Security Act of 2002 is divided into 17 titles while bringing together under one umbrella more than 22 federal agencies. Select one such agency and describe their role and
Write an article making recommendations for the optimal business entity form for the entrepreneurs in the scenarios outlined below using at least two other credible sources in your paper. Discussing
Not All Companies Are Viewed as Equal In the land of free trade; the public does not view all industries as equal. Do you believe that is ethical? Do you believe that some industries are unfairly
Write a short research report explaining a recent innovation in your area of interest or expertise. Your goal is to develop a recommendation whether your company should become committed to this
Write an article on "Social Security System". Social Security is a debated topic in every Presidential Election and is gaining increasing attention as more and more baby boomers retire. For this
Companies are increasingly using social networking sites such as Facebook and Twitter as part of ongoing business practices. Identify the impact of corporate social networking on the success of
1. Consider your own personal environment as related to organization communication. That most likely implies your job and work environment, but might also include organizations you are affiliated
Collect information on "Amazon" from internet and write an article in which they utilized a "Business Information Systems Initiative". The article must include information regarding the background,
What does it mean that ethics are "good for business"? List and explain at least ten reasons why ethics are good for business. Discuss.
Review an article "Why Incentive Plans Cannot Work" from the Harvard Business Review course pack to build your understanding on Employee incentive plans which are widely used in organizations to
Review the various methods for improving the performance and ethical behavior of those you manage. Respond to the following: 1. Evaluate the importance of managerial example to creating a culture of
Read the following case and write whether you think that their opinion is valid and why.Valuation of a CompanyThere are definitely factors that company's stock prices that could be affected
Stock is often considered the riskiest type of investment vehicle. The reasoning behind the risky label is the fact that company stock prices can move up or down rapidly, and many internal and
Search the Internet for a large organization that is strategically "sustainable" and aligned with SMART 2020. Describe the basic concept behind the firm's sustainability initiative(s). Be specific as
Write an essay on motherless women who are face psychological and emotional exile experienced during the period of bringing up their own child and so on.
Write an essay on Gettysburg Address. Analyze and explain what this speech means to you personally.
Review how censorship and other limitations may be imposed that are restricted your ability to effectively have true freedom of speech on-line. After you have reviewed the articles and have an
Discuss about Careers in Information assurance engineering. Introduction - what you plan to accomplish and why, include an overview of the situation or organization and what the situation/problem is
Company name, C's Tasty wings a fast food restaurant selling wings, chicken etc, and Vantage points of C's Tasty wings: 1. Offer baked, fried, and smoked wings. 2. Offer all you can eat
Discuss the difference between business requirements and design requirements in network upgrading. Please give four examples of each. Using Cisco Modular Approach, Why is it important to use modular
Discuss about the Good Design, How can you assure a good network design? Describe Criteria for Selecting Devices List and describe four most important criteria for selecting internetwork devices.
In order to address the concerns of stakeholders while meeting overall business needs. We need to establish such type of Designs in order to ensure the smooth running of operations. Outline business
Wexly is a large publicly owned corporation which you are the president. When making decisions, do you make them to maximize stockholders' wealth or for your personal gains? What actions could
James lives in Maryland but runs his painting business out of Virginia. Stan lives in Virginia but works in Maryland. Stan has hired James to paint his house in Virginia. Stan feels that James has
Charlie Brown rents a one-bedroom apartment in from Lucy. The lease is signed on 1-3-18 and Charlie, his dog Snoopy and his bird Woodstock move into the apartment on 2-1-18. Charlie has been shown a
Twilight, a start-up company, has contemplated an opportunity with the Baby Boomer generation entering the retirement stage of their lives. As this generation has paved the way for many new
Review Employment, Immigration and Labor Law and address the followingWould Saldona have been legally entitled to receive overtime pay at a higher rate? Why or why not?What is the maximum length of
How did the court treat Dee's attempt to establish a prima facie case of employment discrimination? On what did both the trial court and the appellate court focus their analysis? What did the
You work for an established production company on the Production Lead Team. Your team consists of talented team members, each with a certain skill to help in the research and operations of a new
Research how quantitative research is used in your discipline. Using this information, write an essay that describes how quantitative research tools can be used to aid in decision making within your
Ethics in business relationships include both the external and internal relationships that develop around the organization. For this assignment, we will focus on the internal relationships that
Ethics in business relationships include both the external and internal relationships that develop around the organization. For this, we will focus on the internal relationships that develop inside
Imagine your manager has requested that everyone in the company take the Strengths Finder test. Now, your manager has asked you to put together a training tool on how to best coach and develop
Prepare a draft that covers the topic of the global market. Specifically, you will analyze potential issues in financial statement analysis in your company's country of choice (SWEDEN) and make a

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