Read the referenced article that fully describes the OR study summarized in the application vignette presented in

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Read the referenced article that fully describes the OR study summarized in the application vignette presented in Sec. 17.9. Briefly describe how queueing theory was applied in this study. Then list the various financial and nonfinancial benefits that resulted from this study.
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Introduction to Operations Research

ISBN: 978-1259162985

10th edition

Authors: Frederick S. Hillier, Gerald J. Lieberman

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