The Essentials Of Technical Communication 4th Edition Elizabeth Tebeaux, Sam Dragga - Solutions

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17. Ask a technician or scientist about his or her technical writing on the job. Ask what mistake may have been made as a result of imprecise reporting.
16. Interview a businessperson about his or her technical writing on the job.What types of documents does this person write most often? Ask if you may bring a sample of the writing to class.
15. Visit the websites of two competing organizations, such as PepsiCo and The Coca-Cola Company or AT&T and Verizon. Can you determine the audience that each site targets? Why or why not? Is the site designed to reach consumers or shareholders or both? How effectively does each site use the
14. Search the Internet for an example of technical writing written by someone who holds a job you might like to have someday. Explain the purpose of the example and the way the author used technical writing characteristics to achieve the purpose.
13. Write a short report describing the writing skills required in three of the following careers. You may need to research some of the job titles so you know the kinds of writing the jobs require. Or choose three careers that interest you and write a short report describing the writing skills that
12. Read an article in your favorite magazine or textbook. Choose special features of technical writing. How do those features make the writing easy to read?
11. Collect brochures or pamphlets from a local government agency such as the health department or parks and recreation offi ce. Use the headings and subheadings to create an outline. Then compare the outline you have created to the overall message of the document. Write a brief description of how
10. Find an article in a professional journal, either in print or online. Read the article to understand the organizational strategy used. Because obvious organization is one of the characteristics of technical communication, analyze the article to determine whether its organization is obvious and
9. Conduct an Internet search for the keywords technical writing, technical editing, and technical communication. Write a summary of your fi ndings and share your summary with the class.
8. What skills do you need to improve your technical writing? How can you acquire those skills?
7. Examine the information found on a box or can of your favorite packaged food or beverage. In particular, notice the nutrition information. Write an explanation of why the information on the package is considered technical communication.
6. Read each statement and identify the audience you think the writer is targeting.a. As instructed by the dentist, oxygenate the patient 5 minutes for every 15 minutes of nitrous oxide exposure to prevent diffusion hypoxia.b. Here at the offi ce when nitrous oxide is used, the oxygen administered
5. Find a piece of technical writing (or another kind of writing) that you think is ineffective. Write a brief analysis of the writing, focusing on the characteristics that make it ineffective. Then analyze a piece of writing that you believe is effective. Compare the two pieces of writing for
4. In a role you have held, such as chairperson of an organization or a committee, employee, or team member, describe the kinds of communication required of you in that role. Would you describe the communication you did as technical communication? Why or why not?
3. Which of the following statements would you expect to come from a technical writing document? Which would come from imaginative literature? How can you tell? What are your clues?a. My memory of her will never fade. She brought music into my life.b. There are two types of computer random-access
2. Which of these subjects would most likely be written about in a technical style? Which of these subjects would most likely be written about in an academic style?a sunset homelessness a first car electric circuits graduation a wedding a computer screen a close friend flowers
1. What characteristics does technical writing share with other types of writing?
5. TEAM EXERCISE Write instructions for one of the following activities or for a process used in your field. In a brief note preceding the instructions, indicate your audience and purpose. Include appropriate graphics.a. how to change a bicycle tireb. how to convert a WAV file to an MP3 filec. how
4. You work in the customer-relations department of a company that makes plumbing supplies. The head of product development has just handed you a draft of installation instructions for a sliding tub door. She has asked you to comment on their effectiveness. Write a memo to her, evaluating the
3. Our company does not currently perform Function X. Is it feasible to perform Function X? For instance, we do not currently offer day care for our employees. Should we? What are the advantages and disadvantages of doing so? What forms can day care take? How is it paid for?Following are some
2. Our company has decided to purchase a tool to perform Task A. Which make and model of the tool should we purchase, and from which supplier should we buy it? For instance, our company has decided to purchase 10 laptop computers. Which brand and model should we buy, and from whom should we buy
1. Our company uses Technology X to perform Task A.Should we instead be using Technology Y to perform Task A? For instance, our company uses standard surveying tools in its contracting business. Should we be using 3D-equipped stations instead?
3. TEAM EXERCISE The following résumé was submitted in response to this ad: “CAM Technician to work with other technicians and manage some GIS and mapping projects.Also perform updating of the GIS database. Experience required.” In a small group, analyze the effectiveness of the résumé.
5. The following three graphs illustrate the sales of two products — Series 1 and Series 2 — for each quarter of 2019.Which is the most effective in conveying the information?Which is the least effective? What additional information would make the most effective graph better?
3. For each of the following four graphics, write a paragraph evaluating its effectiveness and describing how you would revise it.a. Majorsb. Number of Members of the U.S. Armed Forces in 2012 (in Thousands)c. Expenses at Hillway Corporationd. Costs of the Components of a PC
1. Find out from the admissions office at your college or university the number of students enrolled from the different states or from the different counties in your state.Present this information in four different kinds of graphics:a. mapb. tablec. bar graphd. pie chart In three or four
4. Find the websites of three manufacturers within a single industry, such as personal watercraft, cars, computers, or medical equipment. Study the three sites, focusing on two or more of these aspects of site design:use of color quality of the site map or index navigation, including the clarity
2. TEAM EXERCISE Form small groups for this collaborative exercise in analyzing design. Photocopy or scan a page from a book or a magazine. Choose a page that does not contain advertisements. Each person works independently for the first part of this project:One person describes the design
4. Provide a topic sentence for this paragraph.The reason for this difference is that a larger percentage of engineers working in small firms may be expected to hold high-level positions. In firms with fewer than 20 engineers, for example, the median income was $62,200. In firms of 20 to 200
3. Write a one-paragraph evaluation of each of the following headings. How clearly does the heading indicate the subject and purpose of the text that will follow it? In what ways does it fall short of incorporating this chapter’s advice about headings? On the basis of your analysis, rewrite each
1. Identify the best organizational pattern for a discussion of each of the subjects that follow. For example, a discussion of distance education and on-campus courses could be organized using the comparison-and-contrast pattern.Write a brief explanation supporting your selection. (Use each of the
4. TEAM EXERCISE Form small groups, and describe and evaluate your college or university’s website. A different member of the group might carry out each of the following tasks:In an email to the site’s webmaster, ask questions about the process of creating the site. For example, how involved
3. Revise the following questions from questionnaires to make them more effective. In a brief paragraph for each, explain why you have revised the question as you have.a. Does your company provide tuition reimbursement for its employees? Yes Nob. What do you see as the future of bioengineering?c.
1. For each of the following questions, select a research technique that is likely to yield a useful answer. For instance, if the question is “Which companies within a 20-mile radius of our company headquarters sell recycled paper?” a search of the web is likely to provide a useful answer.a.
4. TEAM EXERCISE Form small groups and study two websites that advertise competing products. For instance, you might choose the websites of two car makers, two television shows, or two music producers. Have each person in the group, working alone, compare and contrast the two sites according to
3. Study the website of a large manufacturer of computer products, such as Hewlett-Packard, Acer, Dell, or Lenovo.Identify three different pages that address different audiences and fulfill different purposes. Here is an example:Name of the page: Lenovo Group Fact Page Audience: prospective
2. The following passage is an advertisement for a translation service. Revise the passage to make it more appropriate for a multicultural audience. Submit the revision to your instructor.If your technical documents have to meet the needs of a global market but you find that most translation houses
4. TEAM EXERCISE Your college or university wishes to update its website to include a section called “For Prospective International Students.” Along with members of your team, first determine whether your school’s website already has information of particular interest to prospective
3. You have probably had a lot of experience working in collaborative teams in previous courses or on the job.Brainstorm for five minutes, listing some of your best and worst experiences participating in collaborative teams.Choose one positive experience and one negative experience. Think about why
2. Using a wiki site such as wikiHow.com, find a set of instructions on a technical process that interests you. Study one of the revisions to the instructions, noting the types of changes made. Do the changes relate to the content of the instructions, to the use of graphics, or to the correctness
4. TEAM EXERCISE Form small groups. Study the website of a company or other organization that has a prominent role in your community or your academic field. Find information about the organization’s commitment to ethical and legal conduct. Often, organizations present this information in sections
2. You serve on the Advisory Committee of your college’s bookstore, which is a private business that leases space on campus and donates 10 percent of its profits to student scholarships. The head of the bookstore wishes to stock Simple Study Guides, a popular series of plot summaries and
Have you practiced your answers to likely questions? Do you have good questions to ask the interviewer?
Is your résumé completely free of grammatical and spelling errors? Is it designed for easy reading and skimming?
Have you used active verbs and appropriate keywords to describe your education and experience?
Have you listed your education and job experience in reverse chronological order?
Have you picked the résumé type that suits your experiences and qualifications?
Is your letter completely free of grammatical and spelling errors? Is it designed for easy reading and skimming?Your résumé:
Have you made it clear you would like to be interviewed? Have you made it easy for the employer to arrange the interview?
Have you emphasized the education and experience that suit you for this job?
Does your letter reflect interest in a specific job?
Does your letter show how you could be valuable to the employer?
Do you seem self-confident but not arrogant or boastful?
Do you have permission to use the names of at least three people as references?Revising Your letter of application:
Which résumé format will suit your experience and abilities, chronological or functional?
Do you have all the necessary details about your education and experience (e.g., dates, job descriptions, schools, majors, degrees, extracurricular activities)?
How will the employer reach you?Your résumé:
What will you do for the organization?
What interests you about this company?
Why are you qualified for this position?
How did you learn about this position?
What position are you applying for?
If a client said/did . . . , how would you manage that situation?
If a colleague complained to you about his or her boss, how would you manage that situation?
What is the biggest problem you’ve encountered and how did you solve it?
What accomplishment are you most proud of?
Why should we hire you?
Why would you want to work for us?
What do you want to be doing 5 years from now?
What can you tell me about yourself?
Will your audience have access to social media to ask questions and make comments during your presentation?
Do you have a specific time limit for questions? How will you keep track of your time?
How will you keep your answers concise and direct?
If you are speaking extemporaneously, have you prepared a speech outline to guide you? If you will be reading from a manuscript, have you introduced a conversational tone into your talk? Is your typed manuscript easy to read from?
Which delivery technique will be more appropriate? Extemporaneous? Manuscript?
What approach will your audience expect from you? How formal should you be?
What level of language do you need to use, based on your audience’s background and knowledge of your subject?
What kind of tone do you want to use in addressing your audience? What kind of image—of yourself and your organization—do you want to project?
Do these illustrations successfully focus the listeners’ attention and augment and clarify your message?Style
Are these illustrations immediately readable and understandable?
Where should you use these illustrations in your presentation?
What kinds of illustrations will you need to clarify or reinforce the ideas you will discuss?
Does your talk contain sufficient examples, analogies, narratives, and data to support your generalizations? Have you repeated key points? Can you relate your subject matter to some vital interest of your audience?Illustrations
Have you limited your major points to fit within your allotted time?
Do you have a good opening that will interest your audience and create a friendly atmosphere?
Can any ideas be misconstrued and prove harmful to you or your organization?
Based on the audience and the context, what difficulties do you need to anticipate in choosing content?
What ideas do you want to include and exclude?
Handouts?Content
Flipchart and easel?
Chalkboard?
Internet connection?
Video?
Audio?
Slideware?
What equipment, applications, and materials are available to you?
how your audience perceives what you say?
What events will be transpiring in the organization (theirs or yours) that may affect
Where and when will you be speaking?
Given your audience’s background and attitudes, do you need to adjust your purpose to make your presentation more suitable for your audience?Context

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The Essentials Of Technical Communication 4th Edition Elizabeth Tebeaux, Sam Dragga - Solutions

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