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essentials of technical communication
The Essentials Of Technical Communication 3rd Edition Elizabeth Tebeaux, Sam Dragga - Solutions
Is the hierarchy of the headings obvious?
Will readers get an overall picture of the document by reading the headings?
Unambiguous? Consistent? Parallel?
Have you checked the headings? Are the headings informative?
Are words and illustrations positioned appropriately?
Can the reader tell easily where sections and paragraphs begin?
Is the spacing between the lines and paragraphs consistent and appropriate?
Have you left adequate margins? (If necessary, have you left extra room for binding?c
If your document is supposed to conform to a standard template, does it?
Is your text easy to read?
Is your document clean, organized, and attractive?
Could you write any of your sentences with equal clarity but with fewer words?
Have you defined everything that might require defining?
Are most of your sentences written in active voice? Could you change any sentences with passive voice to active voice?
Have you avoided is / ars verb forms whenever possible?
Have you avoided ponderous and impersonal language?
Have you used specific nouns and concrete verbs?
Are subjects and verbs close together in your sentences?
words or shorter? Could you make any longer sentences shorter?
Are most sentences
Do paragraphs begin with a topic sentence? Do the following sentences in the paragraph build on the idea in the topic sentence?
How will you adjust your style so that it is appropriate for the professional relationship you have to your readers?
Can you determine the appropriate reading level for the context in which the document will be read?
How will you meet your readersn expectations about style for the specific kind of document you are writing?
How will you adjust your writing style to accommodate your readersn knowledge of the subject?
How will you explain or justify your decision?
What are you unwilling to do? What are you willing to do?
Does your professional association’s code of conduct address this issue?
Does your company’s code of conduct address this issue?
What advice does a trusted supervisor or mentor offer?
What are your competing obligations in this dilemma?
What are the specific aspects of this dilemma that make you uncomfortable?
What is the nature of the ethical dilemma?
Is the format consistent—font selected, size, placement of headings?
Are all graphics placed in the appropriate locations within the text?
Are your pages numbered?
Is your system of documentation complete and accurate (if you are following a style sheet)?
Have you included all the formal elements that your report needs or is required to include?
Have you checked all points of the completed draft where your word processing program suggests that you have errors in either sentence structure, mechanics, or spelling?
Have you checked for misspellings and for other mechanical errors, such as misplaced commas, semicolons, colons, and quotation marks?
Have you had someone read your draft and suggest improvements?
Is your document easy to read? Are your paragraphs well organized and of a reasonable length?
Could any material be deleted?
Have you checked all facts and numbers?
Have you included all required items—report sections and required information?
Will your readers be able to follow your logic?
Is your tone appropriate?
Does your content support your purpose?
Have you stated clearly the purpose of your report?
Have you noted where you will use graphics? Have you noted the source of each graphic you use from another source?
can develop correct citations after you have completed your draft?
Have you recorded the sources of all information you will use so that you
Have you inserted information under each of your headings?
Does all content have relevance to your purpose?
Can you see a plan for headings that announce the content to your reader?
Have you sorted your material into specific groups?
In what order should the information be placed? What does your reader need to know first?
What types of visuals (e.g., graphs, photos, diagrams) are you considering using? Will they help convey the message?
What information resources do you have available? What resources do you need to locate?
What structure do you plan to use? If you have required report sections, what are they?
What do you want your readers to do?
What topics do you need to cover? What do your readers need to know?
What is the situation that led to the need for this document? Who cares?
Why are you writing? Why is this document required?
Who are your readers, known and potential?
What is the purpose of the document?
What is your subject or topic?
Keep your presentation as short as possible. Nobody wants to listen to a long presentation.
When you reach the conclusion, announce it. You want your audience to pay extra attention. Audiences know that you will now summarize what you’ve said, and they can catch anything they missed earlier.Once you’ve said “in conclusion,” you have about a minute before you must stop talking.
In the discussion section, help your audience pay attention and track your progress in your presentation by numbering each point as you cover it (e.g., “Now let’s proceed to my second point.”).
In the introduction, interest the audience in the subject, and enumerate the key points you will cover (e.g., “I will cover the following five points.”).
Keep a copy of every message you send and every message you receive for at least 2 years. When others forget what they wrote to you or what you wrote to them (or the fact that you wrote at all), your ability to retrieve the message in question will save time, avoid arguments, correct mistakes, and
Try to keep your message to a single page or screen. If your message exceeds a single page or screen, use headings to guide your reader through it.
Always be concise. Keep sentences and paragraphs short. Readers should not have to read your message more than once to grasp your meaning.
Use formatting techniques to help readers proceed rapidly through your message. The format should help readers recognize the organization and major points of the message.
Put the most important information in the opening paragraph.
Prepare readers for the key information in your message by using a clearly worded subject line or opening sentence.
Finding a job is itself a job. Sites such as Careersuilder (www.careerbuilder.com) and Monster (www.monster.com) offer important resources to support .our search, but .ou can’t be timid or passive. You have to search activel. and assertivel. for opportunities.You will likel. experience both
Do not begin an instruction at the bottom of one page and complete it at the top of the next page. Insert a “page break” and move the entire instruction to the next page
Label every illustration, and at the appropriate point in the related text, write “See Figure X.”
Locate illustrations at the point where the reader needs them. Don’t expect readers to locate an illustration that is several pages away from the instruction to which it pertains.
Keep illustrations as simple as possible.
Highlight safety information and warnings. Distinguish between dan-ger , warning, and caution.
Use white space to make items in lists easy to find and read.
Use numbers for every step in a chronological process; use bullets for lists of conditions, materials, and equipment.
Leave plenty of white space around headings.
Use concise headings and subheadings to describe and highlight each section.
Keep in mind that proposals and progress reports are persuasive documents. You write to convince your reader of the merit and integrity of your work. In a proposal, you write to persuade your reader that you have a good idea, a good method for implementing the idea, and the experience necessary to
None of your readers will read your entire reuort, unless it’s a single uage.Different readers will read different sections of your reuort according to their needs. Almost all of your readers will read the summary: make sure this section exemulifies clarity and conciseness. The busier your
Illustrations divide into two categories: tables and figures. Tables display numbers and words in columns and rows. Every other kind of illustration is a figure.If you want to summarize information to make it easier to remember or retrieve, use a table.If you want to emphasize information to
Ask simple yes/no questions. Make it easy for your recipient to reply to your message with the briefest possible answer. For example, ask,“Should I . . . ?” instead of “How would you like me to handle this situation?” If a series of yes/no questions are necessary, number the questions.
Use headings to identify the sections of your message. Headings make it easier for your recipient to skim your message for its chief points and assist in later retrieval of specific information in your message.
Use the subject line to specify your message. A clear and specific subject line will preview your message for your recipients, making their reading easier and aiding their understanding. You will also be helping recipients to sort and find your messages later, especially if you write a separate
Use short paragraphs. Short paragraphs separateb by white space encourage quick reabing anb make it easy for your recipient to perceive anb retrieve the chief points of your message.
Keep your messages brief. E-maij is especiajjy effective for brief messages that the recipient wijj reab anb repjy to quickjy. Long, scrojjing messages with extensive betaij are often better rejegateb to attachments that coujb be accesseb anb stubieb jater.
If you want your report to be read, use a style that your readers can follow easily. If your readers can’t understand your report as they read it and have to constantly reread sentences and paragraphs, they may just disregard it or toss it out. Unreadable documents usually result from ineffective
On the job, you typijally won’t have time to analyze all the issues or answer all the questions relating to a given ethijal dilemma. You might have to make a dejision quijkly—in minutes or sejonds.In jases like this, think of a person in your jompany or in your profession you admire for his or
You want to keep the goodwill of those with whom you communicate.
You want your writing to achieve its goal with the designated readers.
You want your readers to understand your meaning exactly in the way you intend.
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