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Information Technology Project Management 3rd Edition Kathy Schwalbe - Solutions
The project you manage requires travel. A new employee was recently hired and is not required to travel. Your employees were not pleased when they found out that this employee is related to the project sponsor and was hired with different requirements than other employees. The new employee also
You manage several projects with multiple consultants working at each project.Your customer tells you that the consultants working on their project have been arguing over the phone with other consultants from another site. You find that your consultants do not feel they are being supported by the
Your consulting organization has grown 200% in the past year. As for the number of consultants has grown, so has your need for reporting process and documentation. You ask for a new set of reports from all employees. The new consultants are not providing these reports because your current staff
You have been prompted to be the new team leader while your manager is on personal leave. Several of the other team members were not told of this organizational change and no longer want to participate on the team.You have spoken with these team members several times and have not resolved the
Exhibit:Place the appropriate project resource with each task. Resources Project Manager Data Entry Documentation Network Administrator Database Administrator Project Sponsor Tasks Reports progress to client management place here Creates data backup plan place here Sets up new PCs place here
You are the project manager for a telecommunication project. Your team proposed a change in some equipment configurations to streamline the cutover process. The change is not expected to delay any project milestones and the proposed cost is minimal.It most cases, this change should be ______.A.
The project sponsor asks you to prepare a cost estimate for a telecommunications project. There is a limited amount of detailed scope information. However, the project is similar to a project completed by your company two years ago.Which estimating technique should you use in this situation?A.
Why is it important to reconcile estimated versus actual costs for project tasks?(Choose two)A. It is a tool for quality control.B. It is a crucial part of analyzing cost variances.C. It provides crucial input to the procurement planning process.D. It facilitates capturing historical information
Exhibit:Which two task characteristics affect the estimated effort for human resources?(Choose two)A. task cost B. task scope C. task complexity D. sequence in the critical path E. predecessors and successors 116 Exhibit:Which two factors have the greatest impact on the actual duration or project
Which two methods are valid for developing project task duration estimates?(Choose two)F. Historical data G. Expert judgement H. Value engineering I. Stochastic estimating J. Bottoms-up estimating
A project charter is an early high level document development in the planning stage.What are the two key components of the project charter? (Choose two)A. Stakeholders B. Project scope C. System test plan D. System deployment plan E. Business architecture plan F. Hardware and software requirements
You are the project manager of a project that is in the planning stage. You received an unclear written statement of the project purpose and objectives.Which two techniques can you use to understand the project purpose and objectives? (Choose two)A. Create a histogram.B. Create a Pareto chart.C.
Which two activities should a project sponsor perform for the project manager?(Choose two)A. Facilitate design work sessions.B. Write detailed project work plans.C. Build and maintain executive commitment.D. Perform the vendor analysis and selection.E. Allocate organization resources (capital,
Exhibit:Which two project components should have written approval from the project sponsor? place here process mapping tool facilitaton techniques Possible Answers place here project delivery dates number of project resources project status report format
Which two project components should have written approval from the project sponsor? (Choose two)A. Project budget B. Project deliverables C. Project scheduling tool D. Prokect proposal format E. Project status report format
You are the project manager of a project with a high-level scope, budget, and resource allocation. The team includes an individual playing a key role in the development process. He has an unique perspective of the project, having worked with the sponsor for years and his expertise would be
You are the project manager for a large project that has been in progress for some time. You have just completed the user interface design phase of the project and are working on the implementation stage.At this point, which three changes are possible without the risk of reworking the entire
On every project, who are the four key stakeholders?A. Project manager, project team, senior managers, and customers.B. Senior managers, functional managers, customer, and sponsors.C. Project manager, customer, performing organization, and sponsors.D. Project manager, functional managers, customer,
Which two methods are useful for generating support of your project plan? (Choose two)A. Requiring stakeholder sign-off on project plan components.B. Requesting input from stakeholders during planning process.C. Providing an open line of communication regarding the project.D. Clearly illustrating
Which three components are part of a project plan? (Choose three)A. Test plan B. Training plan C. Expected resources D. Design specifications
Which two components are part of a statement of work (SOW)? (Choose two)A. Project overview B. Business requirements C. Task sign-off documents D. Change control procedures
You are working closely with a local vendor to develop a package critical to your company's success.What are the three most important benefits of establishing quality testing procedures between the two independent groups? (Choose three)A. Increased communication between groups.B. Increased
A response to a risk event that was not defined in advance of its occurrence is called a:A. Risk mitigation response B. Workaround response C. Corrective action response D. Contingency response
A benefit-cost ratio of 3.22 indicate a:A. Profit of $3.22 per unit produced.B. Profit $3.22 for each dollar expended.C. Payback $3.22 per unit produced.D. Payback of $3.22 for each dollar expended.
Which planning process should you use to determine the project work effort?A. Risk analysis B. Cost benefit analysis C. Project kickoff meeting D. Work breakdown structure (WBS)
"Cost of quality" is a project management concept that includes cost of:A. Exceeding requirements.B. Changes to the requirements.C. Ensuring conformance to requirements.D. The quality control requirements.
The monthly report to the client shows zero schedule variance. However, members of the team know that a milestone has been missed which will cause an overall delay to the project.Which of the following is being inadequately reported?A. Communication plan variance B. Resource management plan C.
What is an appropriate method to request changes to a project scope?A. Make a verbal request to the project manager.C. Submit a written request addressed to the project sponsor.D. Submit a project wish list form to the project prototyping lead.E. Use the established procedures outlines in the
Ideally, resource leveling should be limited to activities:A. With negative float B. With zero float C. On the critical path D. With positive float
The adjustment of task schedules in order to deploy human resources more effectively is called resource:A. Fast tracking B. Loading C. Crashing D. Leveling
You are managing a technical team of part-time employees. Many of these employees are students and have other commitments during the school year. Last year you were late on several projects because you scheduled projects to be completed during the students' final exams. Now you are beginning to
During a weekly meeting, the engineering department states that they are bringing a new computer-aided design (CAD) system online. They do not anticipate any problems, however, if problem occur they will work overtime to stay on schedule.As a project manager operating in a matrix organization, it
One of the developers on your project disagrees with the current corporate development standards, and believes an alternative approach to the task is superior.You do not have the technical expertise to make a valid judgment as to whether the developer has a better approach.What should you do?E.
Random variance in a process, as measured by the standard deviation, can be directly reduced by:A. Studying scatter diagrams.B. Increasing the number of quality inspectors.C. Improving the overall system of production.D. Identifying patterns of variance.
Payback period analysis identifies that point in time when:A. Profit maximum is realized.B. Unit profit is realized.C. Monthly revenue exceeds monthly cots.D. Cumulative revenue exceeds cumulative costs.88.You collected project documentation detailing the project deliverables for a project.You have
Project progress reports are:A. Used to predict future status and progress.B. An important element of communications.C. Needed at least weekly.D. Of use mostly to the project sponsor.
When you can be certain that the statement of work document is complete?E. After the system users, managers, and sponsors have reviewed and approved the work document.F. After the project sponsor has accepted the statement of work, and the project is within the proposed budget.G. When consensus has
What are five constants that should be included in a project scope definition?(Choose five)A. Standard coding methodology.B. Clearly defined project end date.C. Clearly defined project ownership.D. Dearly defined completion criteria.E. Rigorous change control procedure.F. Detailed code naming
Correspondence, contract changes, and payment requests are _____ of contract administration.A. Outputs B. Tools C. Functions D. Inputs
Activity duration estimates include all of the following EXCEPT for:A. Project team knowledge.B. Time studies.C. Information from previous experience.D. Commercial duration databases.
In a large, complex project, the authority to accept or reject a requested change should rest with the:A. Sponsor B. Client C. Project manager D. Change control board
Management Reserve is included in the project budget to provide funding for _____.A. Lost opportunity costs.B. Offsetting estimating errors and omissions.C. Future situations that are impossible to predict.D. Incentive fees paid to managers for good performance.E. Price changes that occur over the
To determine the staffing requirements of the project, the project manager FIRST needs a(n):A. Resource breakdown schedule.B. Responsibility assignment matrix.C. Work breakdown structure.D. Organizational chart.
You project plan designates several development phases. Some of the phases overlap. Your plan indicates where executive management involvement should occur. Executive management involvement includes the sign-off upon completion of a phase and approval for the start of the next phase. The plan
All of the following are functions of the project kick-off meeting EXCEPT:A. Identifying project goals.B. Obtaining commitment.C. Presenting the project cost.D. Introducing the stakeholders.
When closing a project that involved significant procurement, attention must be given to archiving:A. Financial records B. Project specifications C. Project charter D. Inspection reports
Which characteristic distinguishes the network diagram from the Gantt chart?A. Critical dependencies B. Few resources C. Critical dates D. Key milestones
Which of the following approaches to quality improvement is LEAST likely to produce positive results?A. Continuous improvement B. Increased inspection C. Statistical quality control D. ISO9000 certified process
Work packages are described in the:A. Work breakdown structure.B. Work charter.C. Statement of work.D. Work project plan.
If BCWP=350, ACWP=400, and BCWS=325, what is the schedule variance and the schedule performance index?A. +25; 0,875 B. +25; 1.077
The prime construction contractor in a renovation project withdraw during early construction. A new contractor was chosen and new crews reported to the job. The project manager held an introductory meeting.What is the MOST important item to communicate in this meeting?A. Establishing authority as
Responses to risk threats generally fall into which three categories? (Choose three)A. Denial B. Mitigation C. Avoidance D. Acceptance E. Opportunity
You have taken over a project that has been running for three months. The previous project manager required the project team to provide weekly estimates on the progress made. The project plan shows five phases and 1,000 tasks. The first phase has been closed, and there are 800 uncompleted tasks. Of
A. They are legally required in many jurisdictions.B. The fee is tied to contractor performance.C. They establish an historical base for contractor selection.D. Most contracts require them.
What is the core function of a project manager?F. Project integration G. Client interface H. Systems design I. QNO: uality assurance J. Facilitating meetings
The process to change a contract clause is ______ the project change control system.A. Unrelated to B. An input to C. The same as D. Integrated within
You are a project manager. The firm you are working with has a number of stakeholders that have a wide variety of backgrounds. They also have divergent objectives for the project. You have met with each stakeholder individually and have a clear idea of their differences. You have analyzed them and
A scope change requested by a client after acceptance of the design has potential impact on several components of the project.Which of the following is the project manager's BEST response?A. Convince the client to postpone the change.B. Estimate the impact to the cost and schedule and approval
Although they have a variety of side-effects, the primary objective of incentive clauses in a contact is to:A. Align contractor and buyer goals.B. Reduce risk for the contractor.C. Control contractor costs.D. Reduce costs to the buyer.
The communications management plan is primarily dependent on the:A. Length of the project.B. Physical location of team members.C. Specific needs of the project.D. Project deliverables.
Which of the following is needed to develop a detailed project cost estimate?A. Management plan B. Resource requirements C. Project charter D. Cost plan
At the project implementation meeting, you find out the end users of the new application were not consulted during the design phase.In order to implement this new application what can you do to obtain end-user buyin?A. Demonstrate the end-user benefits of the new system.B. Identify the cost savings
Which three components are part of an effective communications plan? (Choose three)A. Purpose B. Recipients C. Sign-off procedures D. Type of communication
The responsibility assignment matrix is a project management tool used to:A. Ensure team members understand their specific roles.B. Develop the work breakdown structure based on available resources.C. Establish project member's availability to work on the project.D. Depict the project's
The PERT method is MOST used in situations where:A. It is important to know the interrelationship of activities.B. Little is known about the cost estimates relates to the project.C. Little experience exist on which to base estimates of activity duration.D. Resource requirements are well defined.
You are the project manager for a telecommunications project. Your team proposed a change in some equipment configurations to streamline the cutover process. The change is not excepted to delay any project milestones and the proposed cost is minimal.It most cases, this change should be _____.A.
The cost-effective rule for shortening a project is to crash the:A. Critical tasks B. Non-critical tasks C. Tasks with lowest cost D. Tasks with highest cost
During which process group does team motivation, problem resolution, and scope verification occur?A. Initiation B. Planning C. Execution D. Close-out
Which action will be most effective in eliminating scope creep?A. Monitor project schedule variances.B. Conduct regular team building sessions.C. Implement a rigid change control process.D. Ensure risk management processes are well documented.
The project plan has been developed. A project end date has been established. The customer later requests additional work to be included in the project, but will not renegotiate the end date. Cost is not a factor.The team should immediately:A. Invoke the change control process.B. Initiate
You are the project manager, and you have just been given a major scope change to your project.What is an appropriate initial course of action for evaluating the change?A. Revise task durations.B. Perform a risk analysis.C. Conduct a quality assurance review.D. Determine the affected project tasks.
Technical staffs tend to be particularly responsive to:A. Referent power B. Formal power C. Functional power D. Expert power
You are the project manager on a software development project. During a team meeting, your team proposes enhancements to the software.Which two approaches should you use to gain stakeholder approval? (Choose two)A. Schedule a team building exercise to discuss the proposed change.B. Set up a meeting
You have been assigned as project manager of an existing project. You have been with your company for several years but not in the area where this project is occurring. A Project Management Plan is in place. The project has not exceeded any baseline change thresholds. The customer is not happy,
A primary function of the change control board is to:A. Review the impact of change requests.B. Issue change requests.C. Represent top management interests.D. Identify new areas of project work.
Of the following estimates, which MOST accurately reflects the actual cost of the project?A. Top-down B. Bottom-up C. Budget D. Appropriations
What are two reasons why a project review process is important to an organization?(Choose two)A. It provides the input for conducting project variance analysis.B. It provides a quality assurance measure for project performance.C. It provides a mechanism for resource leveling across the
A project's scope statement is developed during scope:A. Initiation B. Verification C. Planning D. Definition
The MOST effective method in developing a project team within a matrix organization is to follow the:A. Communication plan.B. Scope change control plan.C. Staffing management plan.D. Training development plan.
Three of your team members are married with families and have been working overtime to complete a project on schedule. You have the opportunity to add a new resource to this project, but are concerned that the new consultant, who is single and without a family, well feel compelled to put in more
What is the primary reason for conducting follow-up meetings when the project is completed?A. To plan for project implementation.B. To determine the scope of the project.C. To obtain sign-off on the project completion.D. To assess the project strengths and weaknesses E. To determine the team's
Resources leveling will generally:A. Increase total costs for the project.B. Push out the end date of the project.C. Require fewer resources.D. Require more resources.
Quality control is:A. Monitoring specific project results to determine if they comply with relevant quality standards.B. Evaluation overall project performance on a regular basis.C. Taking action to increase the effectiveness and efficiency of the project.D. Identifying which quality standards are
During execution, a resource is added to the project team.What effect will his have on the project?A. The effect cannot be determined.B. The project duration will be shortened.C. A scope change will be required.D. The quality of the project will be increased.
You are the project manager for a Human Resources, Benefits and Payroll system implementation. The project sponsor has asked you to develop a project scope and work plan for the development of a self-service application to accompany the system implementation. The application replaces a paper form
Determining conformance with scope requirements is called quality:A. Management B. Assurance C. Planning D. Control
In order to shorten project duration, resources have been added to tasks on the critical path. The plan should then be received for the:A. Lag time on other paths.B. Emergence of a new critical path.C. Resources assigned to other tasks on the critical path.D. Longest task remaining in the plan.
What provides a mechanism to identify all project deliverables and to thoroughly decompose the project?A. A Gantt chart.B. A milestone chart.C. A cause and effect diagram.D. A work breakdown structure (WBS).
During the execution of a pipeline project, the pipeline subcontractor proposes an upgrade of certain material without a change in the schedule or cost.After the change is approved, where would this change BEST be documented?A. Project character B. Procurement Management plan C. Work breakdown
You are transforming initial estimates of deliverables production costs into a project budget.Which issue should you consider to ensure that the project budget is an accurate estimate over time?A. Testing strategies.B. Time taken for sponsor decision making.C. System analysis and design
A customer requests a scope change in the project you are managing. In order to determine the impact of the requested change, you will need a work breakdown structure, change request, scope management plan, and:A. Performance reports.B. A responsibility matrix.C. A Pareto diagram.D. A Monte Carlo
You are recruiting individuals to join your project team.What should you do to ensure you recruit the best candidate? (Choose five)A. Ask mainly open questions.B. Ask mainly closed questions.C. Develop the interview questions.D. Develop a mechanism to score responses.E. Develop a comprehensive job
The senior executive of your company wants a monthly schedule update of your project.Which of the following would you send to the executive?A. Milestone-chart B. Time-scaled network diagram C. Arrow activity diagram D. PERT chart
During the planning and implementation phases, there is often a need to conduct trade-offs between several approaches to the project execution.The trade-offs are made between _____.F. Scope, issues, and risks.G. Risk, schedule, and quality.H. Cost, schedule, and quality.I. Overhead, direct cost,
A product of service's reliability and maintenance characteristics are MOST affected by:A. Function B. Design C. Cost D. Fabrication
You are tasked with the production of the initial project plan. You need to define the tasks needed for the production of the Physical Design Specification.Which approach should you take in planning the production of this deliverable?A. Include a single task with an estimate of the effort and time
Project management is the preferred management approach EXCEPT for:A. Product manufacturing environment.B. Cross functional tasks.C. Unique operations.D. Time-constrained deliverables.
The person responsible for obtaining funding for a new project's conceptual study is the:A. Project manager B. President C. Chief financial officer D. Project sponsor
The principle that: "Employees who believe that their efforts will lead to effective performance and who anticipate important reward for their accomplishments become productive and stay productive," illustrates the:A. Expectancy theory B. Maslow theory D. Herzberg theory
During project close-out, the final task is to:A. Verify that contractual obligations were met.B. Transfer the deliverables to the client.C. Reassign team members.D. Complete performance/lessons-learned records.
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