Fundamentals Of Human Resource Management 5th Edition Gary Dessler - Solutions

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Working individually or in groups, respond to these three scenarios based on what you learned in Chapter 2. Under what conditions (if any) do you think the following constitute sexual harassment?(a) A female manager fires a male employee because he refuses her request for sexual favors.(b) A male
Many rightfully offer IBM as an example of an employer that works hard to improve employee retention and engagement. Browse through the employment pages of IBM’s Web site (such as www03.ibm.com/employment/build_your_career.html). In this chapter, we discussed actions employers can take to improve
Compare the authority of line and staff managers. Give examples of each.
Working individually or in groups, interview an HR manager; based on that interview, write a short presentation regarding HR's role today in building a more competitive organization.
Use the Internet to find employers who now do preliminary selection interviews via the Web. Do you think these interviews are useful? Why or why not? How would you improve them?
In groups, prepare an interview (including a sequence of at least 20 questions) you’ll use to interview candidates for the job teaching a course in Human Resources Management. Each group should present their interview questions in class.
Some firms swear by unorthodox interview methods. For example, Tech Planet, of Menlo Park, California, uses weekly lunches and “wacky follow-up sessions” as substitutes for first-round job interviews. During the informal meals, potential staffers are expected to mingle, and the Tech Planet
Working individually or in groups, develop an orientation program for high school graduates entering your university as freshmen.
Perhaps no training task in Afghanistan was more pressing than that involved in creating the country’s new army, which is an ongoing task. These were the people who were to help the coalition bring security to Afghanistan. However, many new soldiers and even officers had no experience. There were
In groups of four or five students, interview a small business owner or an HR manager with the aim of writing a 2-page paper addressing the topic “steps our company is taking to reduce voluntary employee turnover.” What is this employer’s turnover rate now? How would you suggest it improve
1. Without doing any further research than what you learned in this chapter, what other steps would you suggest Google take to improve employee retention? 2. Was there any information in previous chapters of this book that would help to illustrate other steps Google took to improve
Several years ago, the pension plan of the UtilityWorkers Union of America proposed that shareholders change the corporate bylaws of Dominion Resources, Inc., so that in the future, management had to get shareholder approval of executive pay exceeding $1 million, as well as detailed information
In a research study at Ohio State University, a professor found that even honest people, left to their own devices, would steal from their employers. In this study, the researchers gave financial services workers the opportunity to steal a small amount of money after participating in an after-work
How can a business determine if a worker should be classified as an independent contractor?
The Kaiser Permanente Health System is often held out as an employer with very good labor relations. What can you discern from websites such as http://www.kaiserpermanentejobs.org/default.aspx That might explain such a reputation?
Why is “comparable worth” an important concept in determining fair pay levels for women?
What are the pros and cons of broad banding, and would you recommend your current employer (or some other firm you are familiar with) use it? Why or why not?
After Walmart raised its minimum starting pay to $10 an hour, some longer-term employees (like one earning $24 per hour) complained that the strictly entry-level increase was unfair to them. And when the head of a company called Gravity Payments decided to pay all his employees at least $70,000 a
How do you think politicians in the United States should address the problem of income inequality?
Perform a job evaluation by ranking the jobs. You may use one or more compensable factors.
What is employee relations? Why is it important and what would you do to improve the employee relations in a company where relations were bad?
Based on what the site says about adverse actions and performance-based actions, are you in a strong position to discipline or dismiss this employee or not?
What appeals processes are open to this person?
What employee relations-building techniques we discussed in this chapter does the OPM use, according to its website?
Ask the students to discuss and recommend an appropriate performance appraisal method to appraise the students’ performance in class.
Judging from what you can find at www.wegmans.com/webapp/wcs/stores/servlet/CategoryDisplayidentifier=CATEGORY_533&catalogId=10002&storeId=10052&langId=-1, What sorts of pay policies does Wegmans seem to have, and why do you think they follow such policies?
Ask students to design a training program for new supervisors on how to conduct performance appraisals.
Explain why employee engagement is important, and how to foster such engagement. What exactly would you as a supervisor do to increase your employee’s engagement?
Websites such ashttp://www.bankersacademy.comDescribe ethics training programs. What points from this chapter does this particular ethics training program cover, and is it one you would recommend to your employer? Why or why not?
Ask students to compare and contrast coaching and mentoring.
In politics, ethics problems are certainly not unique to Democrats or Republicans. Use sites such as www.newsweek.com/id/216687 to list five recent ethics violations allegations made against Democrats and Republicans.
Why is it important to manage employee dismissals properly?
Without doing any further research than what you learned in this chapter, what other steps would you suggest Google take to improve employee retention?
Was there any information in previous chapters of this book that would help to illustrate other steps Google took to improve retention?
Given these prospects and your own occupational inclinations, outline a brief, onepage career plan for yourself, including current occupational inclinations, career goals, and an action plan listing four or five development steps you will need to take in order to get from where you are now
Use other Internet sources, including Google.com, to finalize an answer to the question. What other steps should Google take to improve employee retention?
Based on sites such as www.nytimes.com/2008/06/12/nyregion/12indict.html What events led up to the trench collapse accident discussed in the opening scenario, and how do you think it might have been avoided?
Many college graduates start their careers as salespeople. Discuss compensation considerations for recent college graduates when accepting a job as a salesperson.
What are strategies that employers can engage in to reduce their overall benefit costs?
Con Edison supplies power to the New York metropolitan area. Using sites such as http://www.conedison.com/ehs/ What specifically are they doing to reduce employee accidents and improve employee safety?
Assume you run a small business. Working individually or in groups, visit the websitewww.dol.gov/elaws See the Small Business Retirement Savings Advisor. Write a two-page summary explaining:(1) The various retirement savings programs available to small-business employers, (2) Which
In this chapter, we listed a number of guidelines for instituting a pay-for performance plan. Do you think these points make sense? Why or why not?
In teams of five to six students, choose an organization (such as their university, or a company in which one student works), and list the areas in which the union has had an impact.
Should this plan be extended to pressers in the other stores?
ADP is one of the largest providers of HR services to businesses. Go to their sitehttp://www.adp.com/ And write a short outline addressing the subject: “How I Could Use ADP to Help Me Manage the HR Aspects of My Small Business.
How can an organization use an employee involvement team to improve employee relations? How should an organization establish an employee involvement team?
How can an organization improve employee relations by learning about employee relations practices at other organizations?
You need to select a nanny for your or a relative’s child, and want someone ethical. Working individually or in groups, what would you do to help ensure that you ended up hiring someone ethical?
Briefly describe the history and structure of the U.S. union movement.
Look at the careers sections of websites for several companies abroad, such as for Wal-mart China.What differences possibly caused by cultural differences do you see from what you might expect in the U.S. units of these companies?
What motivated the merger of the AFL-CIO?
Discuss the nature of the major federal labor relations laws.
Explain the concept of a National Emergency Strike.
Discuss the main steps in the collective bargaining process.
The Kaiser Permanente Health System is often held out as an employer with very good labor relations. What can you discern from websites such ashttps://www.kaiserpermanentejobs.org/That might explain such a reputation?
What sorts of benchmarking information can an employer request from SHRM?
Why is it important to establish a culture of safety? What characterizes a safety-oriented culture?
Explain in detail three basic causes of accidents.
Assume you are an HR manager and want to compile a list of what to check in your HR audit. Use sites such as www.hraudit.com To compile your list.
What steps can an organization take to prevent workplace violence?
Discuss major health problems at work and how to remedy them.
In groups of three or four students, spend 15 minutes walking around the building in which your class is held or where you are now, listing possible natural, mechanical, and organizational security measures you’d suggest to the building’s owner.
Explain how to prevent accidents at work.
How would you go about providing a safer work environment for your employees?
Each group should use the Internet to identify and access at least five more companies that emphasize how ethics and equal employment are interrelated.
Use sites such aswww.factorytour.com/tours/toyota.cfmTo illustrate how Toyota appraises employees, and why that approach is important for the goals Toyota has for its cars.
Use sites such aswww.hr-software.net/pages/209.htmTo make a summary list of 10 appraisal software suppliers, including a summary of what each offers.
According tohttp://hrweb.berkeley.edu/performance-management/forms,How does Berkeley appraise supervisors? What do you think of the form it uses?
Explain how you would apply our “motivation points” (pages 205–206) in developing a lecture, say, on orientation and training.
Compare and contrast performance appraisal and performance management, using specific examples.
The Web sitehttp://www.co.pinellas.fl.us/persnl/pdf/orgchart.pdf Shows one example of an HR organization. Find two others and compare them to each other.
Explain with examples what we mean by the “the changing environment of human resource management.”
Give examples of how the HR manager can support a company’s sustainability goals.
What is the difference between affirmative action and equal employment opportunity?
What is the difference between a strategy, a vision, and a mission? Give one example of each.
Explain how human resource management can be instrumental in helping a company create a competitive advantage.
Provide a brief illustrative outline of a strategy map for Siemens.
What can you learn fromhttps://careers.google.com/how-we-hire/About how Google goes about recruiting applicants and how Google screens and selects candidates?
How can an employer determine what source should be used to recruit for a specific position?
What can an employer do to increase the diversity of its workforce?
What should employers keep in mind when using Internet sites to find job candidates?
Could an employer actually use a typing test like that inwww.iphonetypingtest.com/To help select employees? If so, how exactly?
Using specific examples, how do equal employment laws affect what managers can and cannot do with respect to recruiting employees?
Several years ago, Stanford’s restaurant in Lake Oswego was written up for how well it used HR to keep good employees. What do customers at sites such ashttp://www.yelp.com/biz/stanfords-restaurant-and-bar-lake-oswego Say about Stanford’s and what implications do you think this has for
Discuss with examples four important issues influencing HR management today.
Explain HR management’s role in relation to the firm’s line management.
Working individually or in groups, develop several examples showing how the new HR management practices mentioned in this chapter (using technology, for instance) have or have not been implemented to some extent in the college or university you are now attending or in the organization for which you
For this activity, you will need the documents titled (1)HRCI PHR® and SPHR® Certification Body of Knowledge, and (2) “About the Society for Human Resource Management (SHRM) Body of Competency and Knowledge™ Model and Certification Exams.” Your instructor can obtain these two documents from
How do today’s HR managers deal with the trends and challenges shaping contemporary HR management?
Discuss some competencies HR managers need to deal with today’s trends and challenges.
Do you think setting up an HR unit in the main office would help?
What would you do first if you were Jennifer?
What specific HR functions can you identify one or more of the team leaders use to help manage his or her team(s) on the show? Again, please make sure to give specific answers.
What is Title VII? What does it state?
Give at least three examples of how current EEOC policy reflects public policy decisions.
What is adverse impact? How can it be proven?
Working individually or in groups, use the Web to compile examples of actual EEOC claims that have used each of the methods we discussed (such as the standard deviation rule) for showing adverse impact.
Summarize the basic equal employment opportunity laws regarding age, race, sex, national origin, religion, and handicap discrimination.
Explain the basic defenses against discrimination allegations.
What are strategies an organization can use to increase employee engagement?

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