Managing Now 1st edition Gary Dessler, Jean Philiips - Solutions

Read the following about motivation and intelligence:It can be hard to stay motivated when you do the same thing day after day. Because of this, one town’s police department decided that applicants who score too high on a cognitive ability test will not be hired on the premise that they are more
What can managers do to reward employees for behaving ethically? What are some things that managers should not do if they want employees to behave ethically?
What suggestions would you give an organization that has little money to spend but wants to motivate its employees to work harder? What would you caution it not to do?
How can management style and organizational policies affect the motivation levels of employees?Consider both content and process theories in your answer.
Which theory of motivation do you think best applies to the workplace? Why? Which theory of motivation do you think least applies to the workplace? Why?
Think of a time you felt unfairly treated at work or at school. Now describe why you felt that you were treated unfairly. How do your answers relate to fairness theory? What could have been done differently to make your reactions less negative?
Think about a time when you had a hard time getting motivated to complete a task (a task at work, studying for an exam, etc.). Why did you have a hard time? What could have increased your motivation? How can you use this information to improve your performance in these tasks in the future?
What motivates you at work? What motivates you at school? Are your answers the same? Why or why not?
If you were the CEO of Intuit, what leadership style and influence tactics would you use to guide Intuit into the future? There is more than one way to be an effective leader; be honest regarding your personal leadership style and beliefs rather than trying to be like Steve Bennett.
Which of the leadership theories covered in this chapter do you think apply to Steve Bennett’s leadership at Intuit?
How would you describe Steve Bennett’s leadership style in terms of task and relationship orientation? Is his style appropriate for Intuit? Describe why or why not.
Which traits and characteristics does Steve Bennett possess that make him an effective leader?
Internet Exercise. In groups of three or four students, brainstorm three leaders with whom every group member is familiar. As a group, choose one of these leaders to research using the Internet. Write a two-page paper describing the nature of the followers and the situation that the leader faced,
In groups of three or four students, form an executive board and brainstorm the leader characteristics and styles you would look for when hiring a new CEO for a company with which you are all familiar (e.g., Microsoft, Google, McDonald’s, GE).From this list, identify the three most important
Habitat for Humanity is a volunteer association whose goal is to eliminate poverty housing and homelessness from the world and to make decent shelter a matter of conscience and action. Habitat invites people of all backgrounds, races, and religions to build houses together in partnership with
Think of an ineffective leader with whom you are familiar. It could be a manager you’ve worked with or a public figure. Drawing from the material presented in this chapter, describe what has made this leader ineffective. Then identify three factors that would have made the leader more effective.
What advice would you give a leader on managing people from the ’Net generation?
Do you feel that it is possible for leadership substitutes to be effective? Why or why not?
How do situational factors influence whether or not leaders will be successful?
Is it always good to empower workers? Why or why not?
Which leadership style do you feel is best for managers to use most often? Why?
When would transactional leadership be preferred to transformational leadership?
Are men and women equally effective as leaders?Why or why not?
How can emotional intelligence help leaders be more effective?
What influence tactics do you believe are most effective? Why?
Can a leader be effective without power? Why or why not?
Do all managers need to be leaders? Why or why not?
The job of applications engineer for which Maria was applying requires (1) excellent technical skills with respect to mechanical engineering, (2) a commitment to working in the area of pollution control, (3) the ability to deal well and confidently with customers who have engineering problems, (4)
Would you take the job if you were Maria? If you’re not sure, is there any additional information that would help you make your decision, and, if so, what is it?
How would you explain the nature of the interview Maria Fernandez had to endure? Specifically, do you think it reflected a well-thought-out interviewing strategy on the part of the firm or carelessness on the part of the firm’s management? If it was carelessness, what would you do to improve the
Working in teams of four to five students, refer to Figure 12,14 and spend thirty minutes assessing the safety of the college building your class meets in.
Using the job description that you wrote in Experiential Exercise 1 as a guide, develop a recruiting plan for the job of teaching this course, as well as a list of interview questions your team can use to screen applicants for the job of instructor. Then develop an on-the-job training program for
Working in teams of four to five students, conduct a job analysis and develop a job description for the instructor of this course. Make sure to include a job summary, as well as a list of job duties and a job specification listing the human requirements of the job.
What do the equal-employment laws say managers can and cannot do? Explain briefly
Explain how you would conduct an interview, including the types of questions you would ask.
Why is effective employee selection important to the manager?
How would you use JobDescription.com to create a job description?
What information would you collect for a job analysis?
What are the main elements in a job description?
Why do we say that HR today is strategic?
Can you perform the essential functions of the job for which you have applied?
Do you have any questions about the duties of the job for which you have applied?
Do you consider your progress on that job representative of your ability? Why?
What motivated you to do better at your last job?
Which do you prefer, working alone or working with groups?
What are some of the things about which you and your supervisor disagreed?What did you do?
What did you do the last time you received instructions with which you disagreed?
How will working for this company help you reach those goals?
What are your career goals during the next 1–3 years? 5–10 years?
In what ways would you change your last supervisor?
How did your supervisor rate your job performance?
How can your supervisor best help you obtain your goals?
What are your major strengths?
What would your last supervisor say your three weaknesses are?
What are three things you will not do in your next job?
What do you expect from this employer?
Why should we be hiring you?
Did you give notice?
What were the circumstances surrounding your leaving your last job?
What are some of the pluses and minuses of your last job?
What has been your greatest frustration or disappointment on your present job? Why?
What did you like least about your last job?
What did you enjoy most about your last job?
How did you choose this line of work?
Use the nine test questions (such as the market advantage test) in this chapter both to analyze the organization that Immelt decided upon and to answer this question: How would you have reorganized GE Capital?
Use Figure 11.1 to answer this question: Was this reorganization really necessary? What other knowledge that you have about how to reorganize would you apply to answering this question, and what conclusions do you draw?
Your college bookstore has a process for returning and getting credit for used textbooks. In teams of four to five students, visit the bookstore; analyze that process; and explain, complete with a flowchart, how you would reengineer the process.
Working in teams of four to five students, explain specifically how you would apply each of the three steps in Lewin’s change process to overcome resistance to change in the following situations: (a) Your brother is 100 pounds overweight. How would you get him to go on a diet? (b) Your professor
Assume that you are the professor in a management class and you have a problem. Classes started last week, and the class did not get off to a good start. You arrived late, were snappy with the students, and gave them the impression that you’d be running a tough, dictatorial classroom. Several
In teams of four to five students, use what you learned about organizational culture in this chapter to describe the organizational culture in this class. List the specific things that you believe contributed to creating that culture and what specifically you would do to fine-tune the culture.
Briefly describe the conditions under which you would use education, participation, and coercion to overcome resistance.
What aspects of the change process did Carlos Ghosn apply at Nissan?
What are the ten steps in the organizational change process? Provide examples of each step.
How exactly would you go about unfreezing a situation at work?
List and give examples of the four main things a manager can try to change in his or her organization.
Why do we say that no organizational change is ever compartmentalized?
If you were Greenley, how exactly would you reorganize (if at all), and why?
What are the pros and cons of the vice president’s new proposed structure?
What risks does the proposed restructuring create?
What factors should influence Greenley’s decision to restructure?
Draw Greenley’s current organization chart as best you can.
Because you are in college to learn, it is reasonable to assume that your college (in general) and this management class (in particular) are learning organizations. (After all, your class does have an organizational structure in terms of who does what, whether authority is centralized or dispersed,
In teams of four to five students, spend some time on the Internet or in the library obtaining the organization charts for two companies. Then together answer these questions: What forms of departmentalization can you identify in each chart?Which company would you say is more decentralized? Why do
Colleges are interesting from an organizational viewpoint because the employees (the faculty)tend to make so many of a college’s decisions and run so many of its projects. It’s not unusual, for instance, to have the faculty elect a faculty senate, which in turn appoints committees for things
How would you use IT to improve coordination?
Do you think a company can flatten its hierarchy without taking steps to prepare its employees for their new roles? Why or why not? What steps would you recommend?
What are the pros and cons of matrix management?
Why is decentralization not the same as delegation?
How does interdependence influence how a company coordinates its operations?
What is the connection among decentralized, divisionalized, and product departmentalization?
Why do we refer to departmentalization as the organizational division of work?
What arguments would you make for why Wheeled Coach is a world-class manufacturer?
Why is it more efficient for the workcells to prepare modules and deliver them to the assembly line than it would be to produce the components (such as the dashboard) as part of the line or have them delivered complete by outside suppliers?
What is a possible alternative production process to the assembly line that Wheeled Coach currently uses? Why?
Your college cafeteria wants to reduce what it spends on its inventory of paper goods by determining the optimal number of paper plates to obtain per order. Its annual demand for paper plates is 50,000. The ordering cost is $10 per order.The holding cost per plate per year is $0.05. Using the EOQ
After you have evaluated the school cafeteria in Experiential Exercise 1, you’ll probably identify problems that you want management to address.Use a fishbone/cause-and-effect diagram to analyze the problems.
You probably will not want to attempt Experiential Exercise 1 (evaluating your school cafeteria) until you’ve laid out the schedule for your project. In teams of four or five students, create a Gantt chart for the cafeteria-evaluation project.
The people managing your school cafeteria (or franchised fast-food restaurant, etc.) have discovered that you know all about laying out a facility to make it more efficient, and they want to use your services. In teams of four or five students, visit your school cafeteria or other restaurant. What
List four types of supply chain partners for your school cafeteria.
What makes a flexible manufacturing system flexible?

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Managing Now 1st edition Gary Dessler, Jean Philiips - Solutions

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