Managing Emergencies And Crises Global Perspectives 2nd Edition Naim Kapucu , Alpaslan Özerdem , Abdul-Akeem Sadiq - Solutions

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Detail the possible expectations of (a) a patient going to a hospital for treatment,(b) a football supporter going to see their favourite team, and (c) a customer buying a very expensive outfit from a fashion house. In each case identify what you consider to be the satisfiers and dissatisfiers.
What are the criteria for success in a customer–supplier exchange involving the purchase of office equipment by a small business?
Why do suppliers in (a) for-profit and (b) not-for-profit sectors often fail to provide customer satisfaction?
6. Can you identify major developments in the professionalization of the field of emergency and crisis management?
5. How would you address future coordination challenges in emergency and crisis management locally, nationally, and globally?
4. What are some research gaps identified related to emergency and crisis management?
3. What are some of the professional challenges and opportunities, and pedagogical needs of the profession of emergency and crisis management nationally and globally?
2. What are some of the major national and global challenges emergency and crisis managers might face in the future based on the predicted increase in the frequency and impacts from extreme events and catastrophic disasters?
1. Considering the recent developments in the field of emergency and crisis management, can you identify the major challenges and opportunities for future emergency and crisis managers?
Evaluate the professionalization of the field by development of professional associations, journals, and educational programs.
Address future challenges regarding the critical coordination challenge in emergency and crisis management.
Examine national and global challenges, professional challenges and opportunities, pedagogical needs of the profession, and research gaps related to emergency and crisis management.
Evaluate recent developments in the field of emergency and crisis management.
6. Compare and contrast the four cases presented in the chapter from the international disaster response perspective. How did the international community engage with the four countries?How did the political and administrative system play a role in coordinating the national response and the
5. What is the role of civil society in response to global emergencies and crises?
4. How is the United Nations trying to promote improved emergency and crisis management practices?
3. What are the major problems associated with disaster relief coordination at the international level?
2. What are the key international actors involved in disaster response and recovery operations?
1. What is the structure of international disaster relief coordination?
Apply the international emergency and crisis management framework to cases.
Describe the role of international nongovernmental organizations in managing emergencies and crises.
Study international disaster management actors from a network perspective.
Identify key international actors in emergency and crisis management.
Analyze the international emergency and crisis management system.
5. How might the information you gained from this chapter affect you personally and professionally?
4. Why is cybersecurity a major challenge for homeland security and national security? Visit the “Cybersecurity” webpage at https://www.dhs.gov/topic/cybersecurity for current developments and policies in response to cyberattacks. Can you evaluate the critical linkages between critical
3. Explain the causes of terrorism using examples provided in the chapter.
2. What do you see as the major challenges facing the global community in mounting a comprehensive counterterrorism strategy to combat global terrorism?
1. Do you agree or disagree with the statement that terrorism is deadlier now than, say, 50 years ago? Justify your answer.
Analyze the role of the global community in safeguarding the global cyberspace and infrastructure.
Define cybersecurity and analyze the current cybersecurity threats.
Analyze lessons learned in the aftermath of terrorist incidents.
Evaluate strategies used to combat terrorism.
Evaluate causes of terrorism and the different types of terrorism.
Define terrorism from a historical perspective.
6. How might the information you gained from this chapter affect you personally and professionally?
5. Which of the following disease outbreaks was the most challenging for the global public health community to deal with—SARS, MERS, Ebola, or COVID-19? Briefly justify your response.
4. What lessons did you learn from the South Korean government’s response to COVID-19?
3. How would you describe the response of the U.S. government to COVID-19?
2. What are the roles of planning and policy frameworks in preparation for and response to health emergencies and crises?What can be done to improve effective implementation of plans and policies?
1. Which organizations play significant roles during global public health emergencies and crises? How was the coordination facilitated among the international community? How was the coordination facilitated within countries?
Compare and contrast different government capacity and response to the COVID-19 pandemic.
Analyze the systems in place in different countries to respond to public health emergencies and crises.
Evaluate the roles of key stakeholders in the international community in response to global public health emergencies and crises.
Address critical issues around public health emergencies and crises.
6. What should emergency managers do to integrate the challenges of social justice in their preparedness and response plans?
5. What are the required competencies for emergency managers for higher performance in response to emergencies and crises both as an individual agency and as a member of a network?
4. The 9/11 Commission recommends in its report that NFPA 1600 become the standard governing emergency management professionals in the United States. What does NFPA 1600 require an emergency management organization to have?
3. What are some of the standards and accepted accountability measures in emergency and crisis management?
2. Is emergency management a true profession?
1. How has professionalism emerged in emergency management?
Consider social justice matters within emergency management.
Ethics of the International Association of Emergency Managers.
Understand ethical issues in emergency and crisis management with specific reference to the Code of
Analyze how to evaluate the performance in emergency management.
Appreciate the role of accountability in emergency management.
Understand the trend toward professionalization of emergency and crisis management.
6. What are the differences between operations-based exercises and discussion-based exercises? Which of the two does your organization use often, and why?
5. What are the challenges facing your community when sourcing funds for emergency management programs and projects?
4. What were the successes achieved by the National Guard in dealing with the Hurricane Katrina devastation in 2005? What problems resulted from the National Guard operations during the same disaster?
3. The European Union has developed standards that are applied to a variety of fields, including administrative systems, health, agriculture, and energy policies. How can EU members achieve integration of disaster relief efforts from other EU members with their own disaster management systems?
2. During the response to Hurricane Andrew, the military—specifically, the U.S. Army and the U.S. Coast Guard—performed outstanding emergency search and rescue work, much of it well ahead of civilian government agencies at the local, state, and federal levels. After the hurricane, some
1. Discuss trends and policy changes involved in federal–state agreements and top-down command and control systems(versus bottom-up/local systems).
Describe ways of financing emergency management.
Analyze the roles of emergency operations centers during emergency and crisis response.
Examine the Incident Command System (ICS) for effective emergency and crisis management organization.
Analyze the role of training and exercises.
Discuss the role of contingency planning.
Discuss individual, organizational, and community outcomes for effective emergency and crisis management.
8. What are the major challenges faced by leadership at all levels of government and in the community by the COVID-19 pandemic?
7. How do intergovernmental and interorganizational systems function in response to catastrophic disasters and extreme events?
6. How different are the expectations of leadership for managing catastrophic disasters from those for managing routine disasters and emergencies?
5. What are the expectations of leadership for managing catastrophic disasters?
4. How do catastrophes and extreme events differ from routine emergencies and disasters?
3. Where does the nature of the competencies vary the most between emergency management and catastrophic disaster management?
2. Where are the differences in various competencies the greatest?
1. What are the expected leadership competencies in managing emergencies, crises, and catastrophic disasters (or extreme events)?
Discuss how weak leadership makes matters worse, compounding the damage from a disaster using some cases around the globe.
Assess leadership performance in minimizing catastrophes.
Understand improvisation, creativity, and flexibility and their importance in effective disaster response operations and management.
Identify leadership characteristics in managing emergencies and crisis.
Understand the role of leadership in trust and relationship building.
Analyze management and leadership in emergency and crisis management.
9. How might the information you gained from this chapter affect you personally and professionally?
8. Discuss the importance of heuristics in decision-making under stress. What tools can emergency managers use to improve their heuristics?
7. Why is it important to push for policy changes during and after a disaster?
6. Why may the emergency manager’s career be in jeopardy after a disaster?
5. Why might conflicts arise between organizations during response operations?
4. What are the typical political problems that arise in conjunction with disasters and their impact on crisis decision-making? How can the political interests of various entities in disasters be used to the advantage of the emergency manager?
3. What is situational awareness? Why is it critical for emergency and crisis managers?
2. How can decision-making challenges be overcome when a disaster strike?
1. Why is decision-making difficult in emergency and crisis management? What are some of the reasons why decisionmaking is problematic during emergency and disaster response operations?
Discuss ethical decision-making and problem solving.
Analyze attributes of an effective decision maker in emergency and crisis management.
Identify ways to overcome political problems and harness increased attention on disasters to the benefit of the response and emergency management program in general.
Identify what can be done to make good decisions during disaster response operations.
Understand the decision-making process and difficulties in responding to disasters.
8. How might the information you gained from this chapter affect you personally and professionally?
7. Many Americans support disaster relief provided by the national government, in part because they believe most or all of the federal aid goes to individuals and families who are victims of the disaster. Few average Americans understand that a huge share of federal disaster aid goes from one level
6. Is it fair or unfair to claim that homeland security policy since the September 11, 2001, attacks has centralized control of disaster management at the federal level in the United States, weakening local control over local emergency management?

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Managing Emergencies And Crises Global Perspectives 2nd Edition Naim Kapucu , Alpaslan Özerdem , Abdul-Akeem Sadiq - Solutions

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