Question: Considering the document distribution example in Section 2.1.4: a. What would you say are the main problems with the management of this process? b. Do

Considering the document distribution example in Section 2.1.4:

a. What would you say are the main problems with the management of this process?

b. Do you agree with Joe’s approach for arriving at a better-managed process?

c. Is there anything you would do differently?

d. Do you see any potential for radical redesign of the entire process? What do you suggest?

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