Applied Sport Management Skills 2nd Edition Robert N. Lussier, David C. Kimball - Solutions

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What conceptual blocks were experienced by Coke executives?AppendixLO1
What is the difference between a blind taste test and taking a six-pack home and consuming the entire amount? What do you suppose were the results of that test?AppendixLO1
How do explain the success of Coke versus Pepsi over the last 20 years? What would you now advise Pepsi to do?AppendixLO1
How do problem-solving and decision-making processes change under time pressures or crises?AppendixLO1
Knowing what you know about problem solving, what kinds of conceptual blockbusters could be useful to Pepsi executives, or to Coke executives? What rules of thumb seem relevant in these kinds of situations?AppendixLO1
What do you learn from this case that would help you advise other organizations, such as Microsoft in protecting its market from Google, Barnes & Noble.com in displacing Amazon.com, or American Greetings in becoming the dominant player in the greeting-card business? What practical hints do you
Consider the four approaches to creativity. What approach(es) has Apple relied on? What alternatives have other firms in the industry pursued? What other alternatives could Apple implement?AppendixLO1
Assume you were a consultant to the CEO at Apple. What advice would you give on how Apple could capitalize on its creativity? How can Apple make money based on its own inclination to pursue creativity in certain ways?AppendixLO1
What are the major obstacles and conceptual blocks that face Apple right now?What do employees need to watch out for?AppendixLO1
What tools for fostering creative problem solving are applicable to Apple, and which would not be workable? Which ones do you think are used the most there?AppendixLO1
Teach someone else how to solve problems creatively. Explain the guidelines and give examples from your own experience. Record everything in your journal.AppendixLO1
Think of a problem that is important to you right now for which there is not an obvious solution. It may relate to your family, your classroom experiences, your work situation, or some interpersonal relationship. Use the principles and techniques discussed in the chapter to work out a creative
Help direct a group (your family, roommates, social club, church, etc.) in a carefully crafted analytical problem-solving process—or a creative problem-solving exercise—using techniques discussed in the chapter. Record your experience in your journal.AppendixLO1
Write a letter to your dean or a CEO of a firm identifying solutions to some perplexing problem facing his or her organization right now. Write about an issue that you care about. Be sure to offer suggested solutions. This will require that you apply in advance the principles of problem solving
Write down the two or three aspects of this skill that are most important to you.These may be areas of weakness, areas you most want to improve, or areas that are most salient to a problem you face right now. Identify the specific aspects of this skill that you want to apply.AppendixLO1
Now identify the setting or the situation in which you will apply this skill.Establish a plan for performance by actually writing down a description of the situation.Who else will be involved? When will you do it? Where will it be done?Circumstances:Who else?When?Where?AppendixLO1
Identify the specific behaviors in which you will engage to apply this skill.Operationalize your skill performance.AppendixLO1
What are the indicators of successful performance? How will you know you have been effective? What will indicate you have performed competently?AppendixLO1
After you have completed your implementation, record the results. What happened? How successful were you? What was the effect on others?AppendixLO1
How can you improve? What modifications can you make next time? What will you do differently in a similar situation in the future?AppendixLO1
Looking back on your whole skill practice and application experience, what have you learned? What has been surprising? In what ways might this experience help you in the long term?AppendixLO1
What principles of supportive communication and supportive listening are violated in this case?AppendixLO1
If you were to change this interaction to make it more productive, what would you change?AppendixLO1
Categorize each of the statements by naming the rule of supportive communication that is either illustrated or violated.AppendixLO1
Conduct a role play. Handle the key issues that exist between Ron and Mike.Identify the principles you used to make this a productive conversation. If you were Ron, what would you do in your follow-up meeting with Mike?AppendixLO1
Categorize each statement in the case according to the supportive communication characteristic or type of response it represents. For example, the first statement by Leonardo obviously is not very congruent, but the second one is much more so.AppendixLO1
Which statements in the conversation were most helpful? Which were least helpful, or could have produced defensiveness or closed off the conversation?AppendixLO1
If you were the coach of Susette, how would you assist her in being more competent as a supportive communicator? How would you coach Leonardo to be more supportive even though it is he who faces the problem?AppendixLO1
Tape record an interview with someone such as a coworker, friend, or spouse.Focus on an issue or challenge faced right now by that person. Diagnose the situation to determine if you should be a coach or a counselor. (Our bet is that it will be the latter.) Conduct a conversation in which you apply
Teach someone you know the concepts of supportive communication and supportive listening. Provide your own explanations and illustrations so the person understands what you are talking about. Describe your experience in your journal.AppendixLO1
Identify a person with whom you have had a disagreement, some difficulty in the past, or some discomfort in your relationship. This could be a roommate, parent, friend, or instructor. Approach that person and ask to hold a conversation in which you discuss the interpersonal problem. To be
Write two mini–case studies. One should recount an effective coaching or counseling situation. The other should recount an ineffective coaching or counseling situation.The cases should be based on a real event, either from your own personal experience or from the experience of someone you know
Write down the two or three aspects of this skill that are most important to you.These may be areas of weakness, areas you most want to improve, or areas that are most salient to a problem you face right now. Identify the specific aspects of this skill that you want to apply.AppendixLO1
Now identify the setting or the situation in which you will apply this skill.Establish a plan for performance by actually writing down a description of the situation.Who else will be involved? When will you do it? Where will it be done?Circumstances:Who else?When?Where?AppendixLO1
Identify the specific behaviors in which you will engage to apply this skill.Operationalize your skill performance.AppendixLO1
What are the indicators of successful performance? How will you know you have been effective? What will indicate you have performed competently?AppendixLO1
After you have completed your implementation, record the results. What happened?How successful were you? What was the effect on others?AppendixLO1
How can you improve? What modifications can you make next time? What will you do differently in a similar situation in the future?AppendixLO1
Looking back on your whole skill practice and application experience, what have you learned? What has been surprising? In what ways might this experience help you in the long term?AppendixLO1
If you were part of the selection committee for the River Woods plant manager position, based on what you’ve learned about the sources of personal power in this chapter, describe what you’d consider to be the ideal candidate’s qualifications.AppendixLO1
If you were offered the new River Woods plant manager position, based on what you’ve learned about the sources of position power, what actions would you take to ensure that as the company’s first general manager you had the necessary clout to accomplish your assigned duties?AppendixLO1
Using the information on influence strategies in the second half of this chapter as your guide, strategize how you would address the challenges you are likely to encounter if you accepted the position of River Woods plant manager.AppendixLO1
Select a friend or associate who has complained to you about feeling powerless in an organizational position. This might be a person who holds a relatively insignificant leadership position in a campus organization or a low-level position in a work organization.Perhaps the individual feels his or
Using the guidelines for gaining power, develop a plan for increasing your power in an organizational setting. Describe the setting, including the factors you feel account for your feelings of powerlessness. Use your score on the Assessment Survey as a diagnostic aid. Formulate a detailed strategy
Over time, analyze your efforts to influence other people. Use the “Three Rs” model to catalog your strategies. Consider why you used each strategy. Did you repeatedly rely on one or two strategies, or did you vary your approach according to circumstances?Keep track of the outcome of each
Watch at least two realistic dramas (movies, plays, TV). Observe the influence strategies used by various characters. Which form of influence did they use most frequently, and why? Did certain people demonstrate a preference for a particular strategy? If so, was this based on personality traits,
Identify a specific relationship in which you are regularly asked to do things that you feel are inappropriate. Using the relevant guidelines for resisting unwanted influence, formulate a strategy for assertively responding to the next attempt. Role-play this approach with a friend or coworker and
Write down the two or three aspects of this skill that are most important to you.These may be areas of weakness, areas you most want to improve, or areas that are most salient to a problem you face right now. Identify the specific aspects of this skill that you want to apply.AppendixLO1
Now identify the setting or the situation in which you will apply this skill. Establish a plan for performance by actually writing down a description of the situation. Who else will be involved? When will you do it? Where will it be done?Circumstances:Who else?When?Where?AppendixLO1
Identify the specific behaviors you will engage in to apply this skill. Operationalize your skill performance.AppendixLO1
What are the indicators of successful performance? How will you know you have been effective? What will indicate you have performed competently?AppendixLO1
After you have completed your implementation, record the results. What happened?How successful were you? What was the effect on others?AppendixLO1
How can you improve? What modifications can you make next time? What will you do differently in a similar situation in the future?AppendixLO1
Looking back on your whole skill practice and application experience, what have you learned? What has been surprising? In what ways might this experience help you in the long term?AppendixLO1
Bobby Knight is not an easy coach to fathom. One of the youngest coaches ever to achieve 700 wins in NCAA basketball, Knight argues that his style may not be pretty but his teams win. He is right about that. Knight achieved his 880th career win on January 1, 2007. He is currently second on the list
Are the conflicts that the USADA faces functional or dysfunctional?
How could the USADA use negotiation to solve some of its conflicts?
Could the USADA use mediation to solve some of its conflicts?
Can college athletes use stress management to improve their performance?
What are the Big Five personality traits?
What are the seven bases of power?
Can management order the end of power and politics in the organization? Should it? Why or why not?
What is the primary reason for your personal conflicts? Your work conflicts?
What is meant by “ownership of the problem”?
How are BCF statements used?
What are the characteristics of type A personalities?
What type T sports do you like to either participate in or watch on screen?
What are some stress management techniques?
Draw a simple diagram of John Wooden’s pyramid of success. You can find it at the official Wooden website www.coachwooden.com/index2.html.
So, you still think being an athletic director for a major university is an easy job? Think again. For instance, scheduling games in all sports and at all divisions has become increasingly more complex. The need to have open dates to play in busy arenas, transportation costs for each team, referee
Give one reason the New England Patriots is a successful team.
One study found that NBA teams with a high shared experience and a low turnover tended to have significantly better win–loss records. Why?
Recall the study cited in the text that examined the performance of eight U.S. teams in the 1996 Olympics at Atlanta. What was the reason given that four of the teams failed to meet expectations?
Does members’ commitment to the group continue to increase through the first four stages of group development?
Describe the five types of problem members in meetings. How do they cause problems?
What are four reasons that volunteers gave for volunteering to work at the 2004 Athens Olympics?
Describe the team structure for a volunteering effort you have been involved with at your college.
Which lesson of the geese is most lacking and needed in teams today? Why?
Fantasy Sports used to be called Rotisserie Baseball. Back In the 1980s, it was called roto for short. What is really involved in building a fantasy team? The fantasy business has been growing rapidly, and fantasy sports have become popular with sport fans. One study found that fans play for
What is distortion?
Give an example of nonverbal communication in baseball, in poker, and in soccer.
What forms of communications do you personally use to gather information about sports?
What is the 1–5–15 rule?
What should you include when you send an oral message? A written one? What makes each effective and why?
When we calm emotional people, why don’t we simply show them who is boss?
Visit your college library and find an article in the Journal of Sport Management that mentions communication. In what context is the term used?
What athletes can you name who received criticism in a professional manner? What athletes or coaches responded in an aggressive, reactionary manner?
Practice writing a press release for a local sporting team. You might also write a press release for a fantasy sport team (if you are part of a fantasy league) you manage.
Do you think you would be good at babysitting egos? Think you can handle the fickle media, long hours, and first-class seats on airplanes and at sporting events? Then become a sport agent—it’s good work if you can get it. And life will never be dull again. Some very large sport agencies—IMG
Do you agree with the performance equation? Will you use it on the job?
Apply Maslow’s hierarchy of needs to a sport organization you are familiar with.
Which of the three process-based motivation theories do you prefer? Why?
What reinforcements have been used to get you to go to work and to be on time?
True or false: Reinforcement theory is unethical because it is used to manipulate employees. Explain your reasoning.
What athletes in the past 6 months have been punished as a way to discourage a certain behavior? What was their punishment?
Which motivation theory do you plan to use on your job or as a coach? If you plan to use a hybrid, explain which parts of which theories you will emphasize.
Do you think that incentive-laden contracts motivate athletes to perform at their highest level?
What are the two factors in two-factor theory?
What are the two parts of expectancy theory?
What are the four steps of giving praise?

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Applied Sport Management Skills 2nd Edition Robert N. Lussier, David C. Kimball - Solutions

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