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systems analysis and design
Head First PMP 3rd Edition Jennifer Greene, Andrew Stellman - Solutions
What are two basic ways to estimate the size of a project?
15. Which of the following BEST explains the difference between a seller audit during Contract Administration and a procurement audit during Contract Closure? A. The seller audit reviews the products being created, while the procurement audit reviews how well the seller is doing the job B. The
14. You're managing a project, when you and the seller both agree that you need to have the seller add more resources to the project in order to finish on time. The number of resources is written into the contract. What's the BEST way to proceed? A. Your project will be late because you can't
Compare and contrast the Gantt chart with the PERT chart.
13. You're creating evaluation criteria for your contract. What process are you in? A. Plan Procurement and Acquisitions B. Plan Contracting C. Request Seller Responses D. Select Sellers
What are the key deliverables that are created during the analysis phase? What is the final deliverable from the analysis phase, and what does it contain?
12. You're looking for a seller to do work for your project. When do you send out an RFP? A. After you create the procurement documents, but before you select the seller B. Before you plan contracting, but after you plan purchases and acquisitions C. After the bidder conference, but before you
11. You're managing a project that is difficult to estimate, so you don't have a good idea of when the project will end. Which of the following contracts is BEST? A. FP B. CPPC C. CPIF D. T&M
10. Which of the following contracts has the MOST risk for the buyer? A FP B. CPPC C. CPIF D. T&M
What is the difference between an as-is system and a to-be system?
9. You've been contracted by a construction company to manage their contracting. They have a choice of either buying an excavator or renting it. To buy it, the company would have to pay $105,000, but owning it will require approximately $10,000 in maintenance costs per year. The price to rent the
8. You've been contracted by an industrial design firm to manage their contracting. Your client asks you to take over the negotiations for an important contract to design a new lighting remote control system. You've narrowed it down to one seller, and now you're working with the legal department at
Explain the difference between a closed-ended question, an open-ended question, and a probing question.When would you use each?
7. You're working on creating a qualified sellers list. Which process are you in? A. Plan Purchases and Acquisitions B. Plan Contracting C. Select Sellers D. Request Seller Responses
6. You're managing a project that might have to contract out work, and you're comparing the relative advantages and disadvantages of finding a seller versus having your company do the work itself. Which process are you in? A. Plan Purchases and Acquisitions B. Plan Contracting C. Select Sellers D.
5. You're trying to decide whether or not to contract out a construction job. To do it within your company, you will have to hire an engineer for $35,000 and pay a construction team $15,000 per week. A contractor quotes you a price of $19,000 per week, and your expert agrees that you won't find a
4. Which of the following BEST describes the "point of total assumption" for a contract? A. The point in a cost-plus contract where the buyer assumes that the seller will need to be paid B. The total cost of a T&M contract C. The point in a fixed price contract where the seller has to assume all
3. You work for a seller that is bidding on a contract. Which type of contract has the MOST risk for your company?CPIF T&M FP CPPC
2. Which of the following is NOT true about bidder conferences?All potential sellers should meet separately with the buyer Potential sellers should ask questions in an open forum so other sellers can hear the answers Bidder conferences are a good way to make sure sellers are treated fairly All
1. Tom is a project manager for a software company. He is contracting a long-term software project with an external company. That company charges him $20/hour per employee and $300 overhead per month. What kind of contract is he using?FP CPPC CR T&M
So do project managers usually get involved in contract negotiations?
I still don’t get the difference between a performance review and an audit.
Does the type of contract make a difference in how changes are handled?
Once a contract is signed, does that mean it’s never allowed to change?
Should I only care about unions when I’m working with contracts?
What could Kate have done to prevent this problem? Could she have detected it sooner?What should she do now?
When Kate selects a seller, she’ll need to help her company’s legal team negotiate the terms of the contract. Which type of contract do you think is right for Kate’s project?
Why all this talk about treating the seller fairly? I’m trying to get the best deal I can. Doesn’t that mean I should try to get as many concessions from sellers as possible?
I’m still not clear on why I’d want to use a “cost plus” contract.
Do I always need to hold a bidder conference whenever I do procurement?
What’s the difference between the Plan Purchases and Acquisitions process and the Plan Contracting process? What do you think you’d use the outputs of Plan Contracting for?
What should Kate do to figure out if it’s really a good idea to contract the work?
Explain the following terms. Use layperson’s language, as though you were describing them to a user: (a) actor;(b) use case; (c) system boundary; (d) relationship.
What is CRUD? Why is this useful?
What is a use-case point? For what is it used?
Contrast the following sets of terms:object; class; instance property; method; attribute superclass; subclass concrete class; abstract class
Contrast the following sets of terms:state; behavior class; object action; activity use case; scenario method; message
What is CRUD analysis and what is it used for?
What are the relationships within the functional models, structural models, and the behavioral models that need to be tested?
What are the interrelationships between the functional, structural, and the behavioral models that need to be tested?
What the five types of connascence described in your text? Give one example of each type.
What are exceptions?
What is an invariant? How are invariants modeled in a design of a class? Give an example of an invariant for a hourly employee class.
Create a contract for a compute pay method associated with an hourly employee class.
How do you specify a method’s algorithm? Give an example of an algorithm specification for a compute pay method associated with an hourly employee class.
What is the most popular kind of database today? Provide three examples of products that are based on this database technology.
Name three ways in which null values can be interpreted in a relational database.Why is this problematic?
Why should the data access and manipulation classes be dependent on the associated problem-domain classes instead of the other way around?
Why should the object persistence be dependent on the associated problem-domain classes instead of the other way around?
15. Which of the following is an example of noise? A. An email that's sent to the wrong person B. A project manager who doesn't notice an important clause in a contract C. Garbled text and smudges that make a fax of a photocopy hard to read D. When the team is not paying attention during a status
14. You've consulted your Earned Value calculations to find out the EAC and ETC of your project. Which of the following is the BEST place to put that information? A. Work performance information B. Forecasts C. Quality control measurements D. Lessons leamed
13. You're working at a major conglomerate. You have a 24-person team working for you on a project with five major sponsors. The company announces layoffs, and your team is reduced to half its size. How many lines of communication are on your new, smaller team? A. 66 B. 153 C. 276 D. 406
12. Which communication processes are in the Monitoring & Controlling process group? A. Information Distribution, Performance Reporting B. Manage Stakeholders, Information Distribution C. Communication Planning, Performance Reporting D. Performance Reporting, Manage Stakeholders
11. There are 15 people on a project (including the project manager). How many lines of communication are there? A 105 B. 112 C. 113 D. 52
10. Kyle is the project manager of a project that has teams distributed in many different places. In order to make sure that they all get the right message, he needs to make sure that his project plan is translated into Spanish, Hindi, French, and German. What is Kyle doing when he has his
9. You're managing a construction project. Suddenly the customer asks for some major changes to the blueprints. You need to talk to him about this. What's the BEST form of communication to use? A. Informal written B. Informal verbal C. Formal written D. Formal verbal
How can a system be designed to be used by experienced and first-time users?
8. Sue sent a message to Jim using the company's voicemail system. When he received it, Jim called her back. Which of the following is true? A. Sue encoded the voicemail, Jim decoded it, and then encoded his feedback message. B. Sue decoded her voicemail message; Jim encoded his phone call and
7. Which of the following is NOT an example of active listening? A. Nodding your head in agreement while someone is talking B. Restating what has been said to be sure you understand it C. Asking questions for clarification D. Multitasking by checking your email during a conversation
6. You have five people working on your team, a sponsor within your company, and a client, all of whom need to be kept informed of your project's progress. How many lines of communication are there? A. 28 B. 21 C. 19 D. 31
5. You're managing an industrial design project. You created a communication plan, and now the team is working on the project. You've been communicating with your team, and now you're looking at the work performance information to evaluate the performance of the project. Which of the following BEST
4. You ask one of your stakeholders how things are going on her part of the project and she says "things are fine" in a sarcastic tone. Which is the BEST way to describe the kind of communication that she used? A. Feedback B. Active listening C. Nonverbal D. Paralingual
3. You take over for a project manager who has left the company and realize that team is talking directly to the customer and only having status meetings when there are problems. The programming team has one idea about the goals of the project, and the testing team has another. Which document is
2. Which of the following is NOT an input to the Communications Planning process? A. Enterprise environmental factors B. Organizational process assets C. Information gathering techniques D. Project scope statement
1. Keith, the project manager of a large publishing project, sends an invoice to his client. Which communication type is he using? A. Formal verbal B. Formal written C. Informal written D. Informal verbal
I spent all that time working on performance reports. What do I do with them once I’m done with them?
Why do I need to be able to calculate the number of lines of communication?
Should I always have a kickoff meeting?
Why is all that stuff about different kinds of communication important?
Okay, so what about nonverbal and paralingual communication? Aren’t those the same thing?
Some of those communication skills seem like the same thing. What’s the difference between active and effective listening?
What’s causing all of these problems?Will better communication help?
Performance Reporting is about more than just telling people how the project is doing. It’s also about finding problems. What kind of problems are you likely to uncover when you sit down with stakeholders and put together your performance reports and forecasts?
Do I have to know everything that will be communicated to build a plan?
Now, who’s decoding, who’s encoding, and where does feedback come from?
I still don’t get the different types of communication.
What do I do with lessons learned after I write them?
4. Then the applicant told them about his background as a bartender for other retro clubs. As he spoke, he made eye contact with them and made sure to confirm agreement with them.???? Paralingual ???? Nonverbal???? Feedback
3. Charles asked the next applicant if he knew how to make a sidecar. He said “A sidecar?Sure. It’s one part brandy or cognac, one part Cointreau, and one part lemon juice.”???? Paralingual ???? Nonverbal???? Feedback
2. Charles asked an applicant about her background. Her tone of voice was really sarcastic, and he got the impression she didn’t take the job seriously. Charles and Jeff decided to pass on her, too.???? Paralingual ???? Nonverbal???? Feedback
1. One applicant came in 30 minutes late and was dressed unprofessionally. The guys knew that he would not be a good fit for the position.???? Paralingual ???? Nonverbal???? Feedback
What can Jeff and Charles do to get a handle on their communication problems?
20. Your client comes to you with a serious problem in one of the deliverables that will cause the final product to be unacceptable. Your team members look at his complaint and feel that it's not justifiable, and that the product really does meet its requirements. What's the first thing that you
19. You're managing a software project, when two of your programmers come to you with a disagreement over which feature to work on next. You listen to the first programmer, but rather than thinking through the situation and gathering all the information, you decide to go with his idea. Which
18. You're a project manager on an industrial design project. You've set up a reward system, but you're surprised to find out that the team is actually less motivated than before. You realize that it's because your rewards are impossible to achieve, so the team doesn't expect to ever get them. What
17. Tom is using an organization chart to figure out how he'll staff his project. What process is he performing? A. Human Resource Planning B. Acquire Project Team C. Develop Project Team D. Manage Project Team
16. You are working in a matrix organization. You don't have legitimate power over your team. Why? A. They don't report to you B. They don't trust you C. They don't know whether or not they will succeed D. You haven't set up a good bonus system
15. You are writing a Performance Assessment for your team. Which process are you in? A. Develop Project Team B. Acquire Project Team C. Manage Project Team D. Human Resource Planning
14. What is a war room? A. A place where managers make decisions B. A room set aside for conflict management C. A room where a team can sit together and get closer communication D. A conflict resolution technique
What type of interface evaluation did you perform in the Your Turn 11-1?
13. Two team members are having an argument over priorities in your project. One thinks that you should write everything down before you start doing any work, the other thinks you can do the work while you finish the documentation. You sit both of them down and listen to their argument. Then you
12. You are working on a construction project that is running slightly behind schedule. You ask the team to put in a few extra hours on their shifts over the next few weeks to make up the time. To make sure everyone feels motivated to do the extra work, you set up a $1,500 bonus for everyone on the
11. What is the "halo effect"? A. When a project manager is good, the team is good, too. B. The tendency to promote people who are good at technical jobs into managerial positions C. When a project manager picks a star on the team and always rewards that person D. When a technical person does such
10. Which of the following is NOT one of the top sources of conflict on projects? A. Resources B. Technical opinions C. Salaries D. Priorities
9. Tina is a project manager who micromanages her team. She reviews every document they produce and watches when they come and go from the office. Which kind of manager is she? A. Theory X B. Theory Y C. Theory Z D. McGregor Manager
8. Jim and Sue are arguing about which approach to take with the project. Sue makes some good points, but Jim gets frustrated and storms out of the room. What conflict resolution technique did Jim demonstrate? A. Withdrawal B. Confronting C. Forcing D. Smoothing
7. Which of the following describes Maslow's Hierarchy of Needs? A. You can't be good at your job if you don't have a nice office B. You need to feel safe and accepted to want to be good at your job C. Your boss's needs are more important than yours D. The company's needs are most important, then
6. You've just completed your resource histogram. What process are you in? A. Acquire Project Team B. Develop Project Team C. Human Resource Planning D. Manage Project Team
5. Joe is a project manager on a large software project. Very late in his project, the customer asked for a huge change and wouldn't give him any more time to complete the project. At a weekly status meeting, the client demanded that the project be finished on time. Joe told the client that he
4. Two of your team members are having a disagreement over which technical solution to use. What's the first thing that you should do in this situation? A. Consult the technical documents B. Tell the team members to work out the problem themselves C. Ask the team members to write up a change
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