Management An Introduction 7th Edition David Boddy - Solutions

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2. What are the risks of waiting for unequivocal proof before beginning to take action? What are the risks of acting decisively based on your “gut” sense of a situation? Applying ethical judgment in an organizational setting can be challenging. This exercise offers you the opportunity to
3. What is different about acting ethically/responsibly within an organizational environment/ culture like that of the Pioneer Fund, versus acting ethically/responsibly as an individual? What are the particular challenges and dynamics associated with ethical and responsible behavior in an
1. What is the organization’s mission? It is only the farmer who faithfully plants seeds in the Spring, who reaps a harvest in the Autumn.—B. C. Forbes, founder of Forbes magazine These assignments will help develop your present and future capabilities as a manager. Since stakeholders
2. Who does the organization serve, and how does it serve them? It is only the farmer who faithfully plants seeds in the Spring, who reaps a harvest in the Autumn.—B. C. Forbes, founder of Forbes magazine These assignments will help develop your present and future capabilities as a manager. Since
3. What percentage of the organization’s donations is used for administrative purposes? What percentage is used to directly benefi t those served by the organization? What is the ratio of volunteers to paid workers? It is only the farmer who faithfully plants seeds in the Spring, who reaps a
4. What job or task does a typical volunteer perform for the organization? How much time does a typical volunteer give to the organization each week? For what types of jobs does the organization need more volunteers? It is only the farmer who faithfully plants seeds in the Spring, who reaps a
5. How does the business community support the organization? It is only the farmer who faithfully plants seeds in the Spring, who reaps a harvest in the Autumn.—B. C. Forbes, founder of Forbes magazine These assignments will help develop your present and future capabilities as a manager. Since
6. Why are you interested in the activities of this organization? It is only the farmer who faithfully plants seeds in the Spring, who reaps a harvest in the Autumn.—B. C. Forbes, founder of Forbes magazine These assignments will help develop your present and future capabilities as a manager.
1. Based on the clip, what ethical principles do you think most inform William Hundert’s thinking? William Hundert (Kevin Kline), a professor at Saint Benedict’s preparatory school, believes in teaching his students about living a principled life as well as teaching them his beloved classical
2. Describe Sedgewick Bell’s level of moral development ? William Hundert (Kevin Kline), a professor at Saint Benedict’s preparatory school, believes in teaching his students about living a principled life as well as teaching them his beloved classical literature. Hundert’s principled ways
1. In addition to the farmers, who are Organic Valley’s other stakeholders? Organic Valley Cooperative planted its seeds in the lands and barns of a half-dozen family farmers in Wisconsin nearly 20 years ago. And although U.S. family farms seem to be a dying breed—more than 6 million have
2. Does it pay for Organic Valley to be socially responsible? Organic Valley Cooperative planted its seeds in the lands and barns of a half-dozen family farmers in Wisconsin nearly 20 years ago. And although U.S. family farms seem to be a dying breed—more than 6 million have failed during this
1 Discuss the benefi ts and pitfalls of planning.
2 Describe how to make a plan that works.
4 Explain the steps and limits to rational decision making.
1. What do you need to establish a drug-free workplace:a policy, a set of procedures, or rules and regulations—or maybe all three? The end of the week is always a relief, but this Friday, after everyone clocks out, you have a meeting with the company’s frontline managers to discuss various
2. As the manager in question, draft the appropriate operational plan(s) for this situation. Think about issues like random versus regular testing, current employees versus future applicants only, all employees or only warehouse workers, the consequences of testing positive, and so forth. The end
3. Imagine that your drug-testing policy, whatever form it takes, has resulted in your company losing 40 percent of its work force. (That has actually happened to real companies.) What changes, if any, will you make as a result? The end of the week is always a relief, but this Friday, after
1. As a team, use this exercise to practice one of the group decision-making techniques discussed in the chapter. Work together to decide which technique to use. Selling to Wal-Mart Because of your company’s success, the end-of-theyear accounting review is usually an upbeat occasion, and this
2. Do you apply to become a Wal-Mart supplier, with all that entails? Why or why not?Selling to Wal-Mart Because of your company’s success, the end-of-theyear accounting review is usually an upbeat occasion, and this December is no different. Your company manufactures an innovative kickstand that
3. If you become a Wal-Mart supplier, what key areas of your operations will need to change and how? Selling to Wal-Mart Because of your company’s success, the end-of-theyear accounting review is usually an upbeat occasion, and this December is no different. Your company manufactures an
1. Identify your “best company.” Suppose that you are going to develop a plan that will result in your being hired to work for the single BEST COMPANY possible. “Best company” has not been defi ned for you, so you must determine what this might mean. Identify your“best company,” and
2. Discuss your plan. Taking turns, individually share your plan with the members of your discussion group. Members should listen carefully, ask questions, and make notes regarding the similarities and differences of individual plans. Effective planning and decision making are crucial to the
3.Create a brochure. Now suppose that your group has been asked to develop a brochure for distribution in college career centers. The brochure will be titled“Getting a Job with Your Dream Company.”Using what you have learned from sharing your individual plans, work as a group to develop a
4. As a class discuss the following questions:• Did you follow the rational decision-making process in identifying your best company and creating your plan for landing a job with this company?Why, or why not?• What role might bounded rationality have played in your individual and/or team
1. Describe your strengths and weaknesses. Don’t just rely on your opinions of your abilities. Ask your parents, relatives, friends, and employers what they think, too. Encourage them to be honest and then be prepared to hear some things that you may not want to hear. Remember, though, this
2. Write an advertisement for the job you want to have fi ve years from now. Be specific. Describe the company, title, responsibilities, required education, and experience, salary, and benefi ts. Use employment ads in the Sunday job listings as inspiration. What do you want to be when you grow
3. Create a detailed plan to obtain this job. In the short term, what classes do you need to take?Should you change your major? Do you need a business major or minor or maybe a minor in a foreign language? What kind of summer work experience will move you closer to getting the job you want fi ve
4. Decide when you will monitor and evaluate the progress you’re making with your plan. Career experts suggest that every six months is about right.Pick two dates and write them in your schedule.Furthermore, right now, before you forget, set fi ve specific, challenging goals that you need to
1. Does Bourne describe a plan to Conklin? If he does, what are the plan’s elements? What is Bourne’s goal? Jason Bourne (Matt Damon) cannot remember who he is, but others believe he is an international assassin.Bourne tries to learn his identity with the help of his new friend and lover Marie
2. Does Bourne assess the plan’s execution to determine if it conforms to his goal? If so, what does he do? Jason Bourne (Matt Damon) cannot remember who he is, but others believe he is an international assassin.Bourne tries to learn his identity with the help of his new friend and lover Marie
3. Was Bourne’s plan successfully carried out? Why or why not? How does this scene relate to organizational strategic planning? Jason Bourne (Matt Damon) cannot remember who he is, but others believe he is an international assassin.Bourne tries to learn his identity with the help of his new
1. What problems does Dwight identify at the opening of the Tag Junkie planning meeting? Making decisions is a big part of any manager’s job. Making the decisions that determine the direction a company will take is the job of a CEO. Mark Dwight, CEO of Timbuk2, is comfortable with this role, even
2. How does the team incorporate fl exibility into its product plan? Making decisions is a big part of any manager’s job. Making the decisions that determine the direction a company will take is the job of a CEO. Mark Dwight, CEO of Timbuk2, is comfortable with this role, even though it means
3. Does what you see in the video qualify as group decision making? Why or why not? Making decisions is a big part of any manager’s job. Making the decisions that determine the direction a company will take is the job of a CEO. Mark Dwight, CEO of Timbuk2, is comfortable with this role, even
1. As a team, use this exercise to practice one of the group decision-making techniques discussed in the chapter. Work together to decide which technique to use. Because of your company’s success, the end-of-theyear accounting review is usually an upbeat occasion, and this December is no
2. Do you apply to become a Wal-Mart supplier, with all that entails? Why or why not? Because of your company’s success, the end-of-theyear accounting review is usually an upbeat occasion, and this December is no different. Your company manufactures an innovative kickstand that reduces injuries
3. Imagine that your drug-testing policy, whatever form it takes, has resulted in your company losing 40 percent of its work force. (That has actually happened to real companies.) What changes, if any, will you make as a result? The end of the week is always a relief, but this Friday, after
2. As the manager in question, draft the appropriate operational plan(s) for this situation. Think about issues like random versus regular testing, current employees versus future applicants only, all employees or only warehouse workers, the consequences of testing positive, and so forth. The end
1. What do you need to establish a drug-free workplace:a policy, a set of procedures, or rules and regulations—or maybe all three? The end of the week is always a relief, but this Friday, after everyone clocks out, you have a meeting with the company’s frontline managers to discuss various
Describe the diff erent kinds of industry-level strategies.
3 Explain the diff erent kinds of corporate-level strategies.
3. Give an example of Lonely Planet’s corporate culture at each of the three levels identified in Exhibit 3.4. When you think of corporate culture, the image of suits and ties, pantyhose and pumps often springs to mind. But at Lonely Planet, the values, beliefs, understandings, and norms of the
2. Which factors in the external environment could create uncertainty for Lonely Planet? When you think of corporate culture, the image of suits and ties, pantyhose and pumps often springs to mind. But at Lonely Planet, the values, beliefs, understandings, and norms of the fi rm are expressed by
1. Create a list describing how each component of the general and specific external environment affects Lonely Planet. For example, under technology, you could write that the rise of the Internet has caused more people to research travel opportunities online rather than with guidebooks. When you
3. In which kind of business environment do you think the culture at Sam’s employer is able to operate most successfully? Set somewhere in the twentieth century, the retro-futuristic world of Brazil is a gritty, urban cesspool patched over with cosmetic surgery and “designer ducts for your
2. How easy would it be to change the culture at Sam’s new company? Set somewhere in the twentieth century, the retro-futuristic world of Brazil is a gritty, urban cesspool patched over with cosmetic surgery and “designer ducts for your discriminating taste.” Automation pervades every facet
1. Describe the culture at Sam’s new employer. Set somewhere in the twentieth century, the retro-futuristic world of Brazil is a gritty, urban cesspool patched over with cosmetic surgery and “designer ducts for your discriminating taste.” Automation pervades every facet of life from toaster
3. “The health inspectors gave a passing grade to the rat-infested Taco Bell just a day before television crews fi lmed the rats running all over the restaurant.That doesn’t instill our viewers with great confi dence in the system. Would you be willing to let our camera crews accompany the
3. If you become a Wal-Mart supplier, what key areas of your operations will need to change and how? Because of your company’s success, the end-of-theyear accounting review is usually an upbeat occasion, and this December is no different. Your company manufactures an innovative kickstand that
2. “Recent outbreaks of E. coli at other Taco Bells in the Northeast were fi nally attributed to contaminated lettuce, so Taco Bell changed suppliers.” To the cameraman: “Get the camera in close here [camera zooms into the kitchen area, the slop sink, and the handwashing station] because I
1. “Yesterday’s fi lming of rats at an ADF-owned Taco Bell has caused consumers to question the cleanliness of the restaurants where they eat. This restaurant is also owned by ADF Companies. Do you also have problems with rodents?” In this age of 24-hour cable news channels, tabloid news
6. Debrief and discuss. As a class, discuss the process and outcomes of this exercise. Consider the following questions and/or others posed by your professor.• Did you sense some cultural affi nity with others who shared your musical tastes? Why or why not?• What expectations might be
5. Hold the team meeting. Your professor will allocate a short time for the initial meeting of the TWT. It may occur before or during the class meeting.After the TWT reaches agreement on how it might allocate its investments by genre (or by some alternative approach), reaches impasse, or reaches
4. Discuss recommendations before t he class. Nominees from the musical affi nity groups should discuss their recommendations before the class. Those not on the TWT should observe the process and take notes on what happens in this meeting. Effective managers recognize that organizational culture is
3. In groups, discuss what is important about your type of music, and what investments should be made by the TWT team. Keep in mind that the investments made by the TWT team could have a big impact on the future of your favorite music. Recommend a dollar amount or percentage of the $10 million that
2. Organize into groups. Your professor will organize you by musical affi nity. If your class is heavily concentrated in one or a few of the musical genres, you may be asked to further divide into smaller groups by sub-categories (such as Rock—Heavy Metal and Rock—Popular/Hit). Effective
1. In the class session before this exercise, your professor will ask you to submit a survey form or sheet of paper with your name and your preferred musical genre/identity.Identify yourself with one of the following musical genres based on (a) preference/affi nity (“I prefer this music”) and
3. Can you think of a way to allow people to bring pets to work without upgrading the air cleaner or running afoul of OSHA? One of the reasons you accepted a management position at MicroTek several years ago was the company’s laidback culture.99 A loose organizational structure enables employees
2. If you choose to stop allowing animals at the offi ce, what effect, if any, do you think the change will have on the company’s culture? One of the reasons you accepted a management position at MicroTek several years ago was the company’s laidback culture.99 A loose organizational structure
4. Think about how the decision-making technique you chose affected the outcome of your decision. Do you think your collective decision would have been different if you had used, say, dialectical inquiry instead of the stepladder technique? Because of your company’s success, the end-of-theyear
1. Do you buy the expensive air cleaner, or eliminate the pet policy? Why?One of the reasons you accepted a management position at MicroTek several years ago was the company’s laidback culture.99 A loose organizational structure enables employees to move freely between projects, and the open offi
3. Based on the solutions you generated in question 2, how uncertain is the amusement park industry?Why do you think as you do? (Think about the environmental change, complexity, and resources of the amusement park industry. You may wish to use Exhibit 3.2 as a guide.) It couldn’t be a better day
2. Create a list of issues addressing each of the environmental factors discussed in the chapter (economy, technology, political/legal, sociocultural, customer, competitor, supplier, industry regulation). For each item on your list, explain how Cedar Point will face the challenges posed by that
1. Consider the issues that you as the Cedar Point manager are examining as part of this exercise.What other issues should you examine? It couldn’t be a better day to be at Cedar Point amusement park. It’s mid-September, sunny, and 75 degrees, and there’s no one waiting in any of the lines.
1 Discuss how changing environments aff ect organizations.
1. Effective planning and decision making are crucial to the success of organizations. Your success as a manager will be determined in large part by your planning and decision-making capabilities. This exercise highlights some well-tested tools for strengthening your planning and decision-making
1. Describe your strengths and weaknesses. Don’t just rely on your opinions of your abilities. Ask your parents, relatives, friends, and employers what they think, too. Encourage them to be honest and then be prepared to hear some things that you may not want to hear. Remember, though, this
2. Write an advertisement for the job you want to have fi ve years from now. Be specific. Describe the company, title, responsibilities, required education, and experience, salary, and benefi ts. Use employment ads in the Sunday job listings as inspiration. What do you want to be when you grow
3. Create a detailed plan to obtain this job. In the short term, what classes do you need to take?Should you change your major? Do you need a business major or minor or maybe a minor in a foreign language? What kind of summer work experience will move you closer to getting the job you want fi ve
4. Decide when you will monitor and evaluate the progress you’re making with your plan. Career experts suggest that every six months is about right.Pick two dates and write them in your schedule.Furthermore, right now, before you forget, set fi ve specific, challenging goals that you need to
1. Does Bourne describe a plan to Conklin? If he does, what are the plan’s elements? What is Bourne’s goal? Jason Bourne (Matt Damon) cannot remember who he is, but others believe he is an international assassin.Bourne tries to learn his identity with the help of his new friend and lover Marie
2. Does Bourne assess the plan’s execution to determine if it conforms to his goal? If so, what does he do? Jason Bourne (Matt Damon) cannot remember who he is, but others believe he is an international assassin.Bourne tries to learn his identity with the help of his new friend and lover Marie
3. Was Bourne’s plan successfully carried out? Why or why not? How does this scene relate to organizational strategic planning? Jason Bourne (Matt Damon) cannot remember who he is, but others believe he is an international assassin.Bourne tries to learn his identity with the help of his new
1. What problems does Dwight identify at the opening of the Tag Junkie planning meeting? Making decisions is a big part of any manager’s job. Making the decisions that determine the direction a company will take is the job of a CEO. Mark Dwight, CEO of Timbuk2, is comfortable with this role, even
2. How does the team incorporate fl exibility into its product plan? Making decisions is a big part of any manager’s job. Making the decisions that determine the direction a company will take is the job of a CEO. Mark Dwight, CEO of Timbuk2, is comfortable with this role, even though it means
3. Does what you see in the video qualify as group decision making? Why or why not? Making decisions is a big part of any manager’s job. Making the decisions that determine the direction a company will take is the job of a CEO. Mark Dwight, CEO of Timbuk2, is comfortable with this role, even
1. Consider the above situation. What are the benefi ts to hiring outsiders to manage your change efforts? As you wipe your feet, you can’t help but notice how messy the carpet is. “Well, that’s what it’s for,” you think.“This is a factory, not a bookstore.” But seeing all those metal
2. Do you pay the $200,000 for the consultancy, do you hire a dedicated change agent, or do you try to marshal internal teams to spearhead a change effort? As you wipe your feet, you can’t help but notice how messy the carpet is. “Well, that’s what it’s for,” you think.“This is a
1. Is innovation really necessary at Colgate? In other words, in a market saturated with innovation, is there something to be said for the “keep it simple”approach? Explain. Ever since Procter & Gamble merged with Gillette, your phone has been ringing off the hook from investment bankers
2. Do you use the $300 million saved from operational cuts to fund innovation, or do you use the money to better market current products? Ever since Procter & Gamble merged with Gillette, your phone has been ringing off the hook from investment bankers wanting your company, Colgate, to make a deal
3. Where do you suggest Colgate look for sources of innovation? Ever since Procter & Gamble merged with Gillette, your phone has been ringing off the hook from investment bankers wanting your company, Colgate, to make a deal with Alberto-Culver, S.C. Johnson, Reckitt Benckiser, or Clorox, and today
4. As Colgate begins implementing a new innovation strategy, do you recommend that the company follow a compression approach to innovation or an experiential approach? Why? Ever since Procter & Gamble merged with Gillette, your phone has been ringing off the hook from investment bankers wanting
1. Visit http://www.eurekaranch.com and search for the audio clip of what the company does and how it does it. Listen to the clip. What do you think of the three dimensions of creativity? and not just the whiz-bang, multimillion-dollar type of creativity.96 Even banal tasks can benefi t from a new
2. At the Eureka Ranch website, fi nd the page on Brain Brew. What is Brain Brew Radio? Is it available in your area? If it is, consider listening to it once a month to hear the creative ideas that people across the country are working on. and not just the whiz-bang, multimillion-dollar type of
3. Visit http://www.mindwareonline.com and peruse some of the products the company sells. Which products do you fi nd most appealing? If it’s in your budget, order one of the items as a tool to help you develop and refi ne your creative side. and not just the whiz-bang, multimillion-dollar type
1. Successfully managing innovation is challenging.Companies must fi nd ways to support creativity and invention, while at the same time screening their investments in support of innovation. This exercise will give you an opportunity to experience a bit of the organizational dynamic regarding
1. Are Homer and his friends working toward discontinuous change or incremental change?Explain. The movie October Sky is based on the autobiographical book Rocket Boys by Homer Hickam. The talented cast is led by Jake Gyllenhaal, who plays Homer Hickam. As a teenager, Homer is facing a dreary
2. Which approach to innovation best describes what the “Rocket Boys” are doing? Identify the elements of the approach you choose that are evident in the clip. The movie October Sky is based on the autobiographical book Rocket Boys by Homer Hickam. The talented cast is led by Jake Gyllenhaal,
1. How can you apply the concept of innovation streams to the fashion industry? Original Penguin was a 1950s icon—the penguin logo appeared on Munsingwear Penguin knit sport shirts for men, mostly golfers. Eventually, its popularity faded, and Perry Ellis International later acquired the brand.
2. Based on the tour of the store, what kind of work environment would you expect to fi nd at Original Penguin? Original Penguin was a 1950s icon—the penguin logo appeared on Munsingwear Penguin knit sport shirts for men, mostly golfers. Eventually, its popularity faded, and Perry Ellis
3. What role does Kolbe play in the Perry Ellis organization? Original Penguin was a 1950s icon—the penguin logo appeared on Munsingwear Penguin knit sport shirts for men, mostly golfers. Eventually, its popularity faded, and Perry Ellis International later acquired the brand. Chris Kolbe was
What factors are stimulating the growth in world trade?
Compare internationalisation and globalisation. Give a specific example of a company of each type about which you have obtained some information.
Identify three PESTEL factors that have affected Carlsberg.
Outline the difference between a high- and a low-context culture and give an example of each.
Explain accurately to another person Hofstede’s five dimensions of national culture. Evaluate his conclusions on the basis of discussions with your colleagues in Activity 4.4.
Name two distinct features of Japanese, European and US management systems respectively.
Compare the implications, if any, of globalisation for (a) national governments, (b) their citizens.
Summarise Yip’s theory about the forces driving globalisation.

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Management An Introduction 7th Edition David Boddy - Solutions

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