J.D. Power and Associates surveys new automobile owners to learn about the quality of recently purchased vehicles. The following questions were asked in a J.D. Power Initial Quality Survey.

a. Did you purchase or lease the vehicle?

b. What price did you pay?

c. What is the overall attractiveness of your vehicle’s exterior? (Unacceptable, Average, Outstanding, or Truly Exceptional)

d. What is your average miles per gallon?

e. What is your overall rating of your new vehicle? (1- to 10-point scale with 1 Unacceptable and 10 Truly Exceptional)

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TABLE 1.7 Data for Eight Phones Talk Time Brand Model Price ($) Overall Score Voice Quality (hours) AT&T CL84100 60 73 Excellent 7 Very Good Very Good Very Good Very Good Very Good AT&T TL92271 80 70 7 Panasonic 4773B 100 78 13 Panasonic 6592T 70 72 13 Uniden D2997 45 70 10 Uniden D1788 80 73 7 Vtech DS6521 60 72 Excellent 7 Vtech CS6649 50 72 Very Good 7