So, Billy Jean, do you understand? Billy Jean doesnt respond, thinking, You just went through 14 steps,
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“So, Billy Jean, do you understand?” Billy Jean doesn’t respond, thinking, “You just went through 14 steps, and I was lost back on step 2.”
Identify the communication barrier indicated by each statement.
A. Perception
B. Information overload
C. Channel selection
D. Noise
E. Trust and credibility
F. Not listening
G. Emotions
H. Filtering
I. Language/culture
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