In each of the following, name the term defined or answer the question. Answers are listed at the bottom.
1. This refers to the inherent value of the product in the marketplace and is a strategic decision for the firm.
2. Relates to how well a product or service meets design specifications.
3. Relates to how customers view the ability of the product to meet their objectives.
4. The series of international quality standards.
5. What is the enemy of good quality?
6. A Six Sigma process has a goal of producing fewer than how many defects per million units.
7. The standard quality improvement methodology developed by General Electric.