Question: 1. With quality function deployment in mind, building a House of Quality starts by recognizing the _______. Group of answer choices service provider requirements marketplace

1. With quality function deployment in mind, building a House of Quality starts by recognizing the _______.

Group of answer choices

service provider requirements

marketplace dynamics

voice of the customer

competitive priorities

2.

The main differences among various designs of goods and services are encapsulated within the _______.

Group of answer choices

research and analysis phases

customer benefit package design and configuration phases

detailed product and process design phases

market introduction and deployment phases

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