1-The process batch at the constraint in a drum-buffer-rope system should be:

1. A) the same size as that at any non-constraint.
2. B) the same size as the transfer batch.
3. C) of such a size as to maximize the number of setups for the constraint.
4. D) of such a size as to improve utilization of the constraint.

2- The process batch at the constraint in a drum-buffer-rope system should be:

1. A) the same size as that at any non-constraint.
2. B) the same size as the transfer batch.
3. C) of such a size as to maximize the number of setups for the constraint.
4. D) of such a size as to improve utilization of the constraint.

3- The second step in Theory of Constraints application, "exploit the bottleneck(s)," means that the analyst should:

1. A) create a schedule that maximizes the throughput of the bottlenecks.
2. B) repeat the analysis process to look for other bottlenecks.
3. C) consider increasing capacity of the bottleneck.
4. D) schedule non-bottleneck resources to support the bottleneck.

4-if a project criterion indicates that the project must meet a specific date, that criterion is classified as

A.Constrained

B. Enhanced

C.Accepted

D Limited

5-The intersection of the WBS and the OBS is called the

A.Responsibility matrix

B.Priority matrix

C.Work package

D. Cost account

6-The final step in the creation of a Work Breakdown Structure is to

A.Code the WBS for tracking

B.Assign the cost account to a manager

C.Assign the work package to a manager

D.Develop the responsibility matrix

7-Price, quality, and the degree of customization are all examples of:

A. volume needs.

B. delivery system needs.

C. product needs.

D. other needs.

8-The process that facilitates the placement of orders and identifies, attracts, and builds relationships with external customers is called the:

A. customer relationship process

B. order fulfillment process

C.new service development process.

D.supplier relationship process.

9-The fourth step in Theory of Constraints application, "elevate the bottleneck(s)," means that the analyst should:

A. consider increasing capacity of the bottleneck

B. schedule non-bottleneck resources to support the bottleneck.

C.repeat the analysis process to look for other bottlenecks. create a D.schedule that maximizes the throughput of the bottlenecks.

10-Which statement about process batches is best?

A.Process batches are used to increase lead time.

B. One or more transfer batches may combine at the constrain buffer to form a process batch.

C. A process batch is used to maxmize setups at the bottleneck.

D.A process batch must be greater than or equal to market demand.

11-A line balance that is 100% efficient must:

A.be producing the theoretical maximum output.

B.also achieve 100% balance delay

C.be using the minimum cycle time.

D.be using the theoretical minimum number of work stations.

12-Which of the following statements concerning line balancing is true?

A. increasing the output rate may increase the theoretical minimum number of stations.

B.The largest number of followers rule assigns (as quickly as possible) those work elements most difficult to fit into a station.

C.Selecting the cycle time can never have an effect on line efficiency.

D.The theoretical minimum number of stations must always be fewer than the actual number.

13-The third step in Theory of Constraints application, "subordinate all other decisions to Step 2," means that the analyst should:

A. wait for authorization before proceeding with any system-wide changes.

B. seek to increase capacity of only the bottleneck resources.

C. schedule non-bottleneck resources to support the bottleneck schedule. D.seek to increase capacity of both the bottleneck and non-bottleneck resources.

14-The fifth step in Theory of Constraints application, "do not let inertia set in," means that the analyst should:

A.repeat the analysis to identify and manage new set of constraints. B.create a schedule that maximizes the throughput of the bottlenecks. C.consider increasing capacity of the bottleneck.

D.schedule non-bottleneck resources to support the bottleneck.

15-Which of the following is an example of a nested process?

A.At the start of the new semester, a student first pays tuition and then goes to the bookstore.

B. A stockbroker calls a client and advises her to sell silver short.

C.A customer service representative verifies a caller's account information.

D.A candidate's intent to graduate is checked for financial holds by the Bursar and for degree requirements by Advising before the diploma mill prints their sheepskin.

16-A business focusing on increasing the efficiency of its operations is more directly addressing:

A. consistent quality

B. low-cost.

C. volume flexibility.

D. variety.

17-A company's ability to support varying rates of production is best described as:

A.volume flexibility.

B.development speed.

C.consistent quality.

D.variety.

18-What is the definition of "theoretical maximum efficiency"?

A.It is alternatively called the desired output rate.

B.It is the amount by which efficiency falls short of 100 percent.

C.It is the maximum time allowed for work on a unit at each station.

D.It is the efficiency that could be obtained by a solution that achieves the theoretical minimum number of stations.

19-Which statement about transter batch sizes is best?

A) Transfer batches are the same size as process batches when arriving at a bottleneck.

B) Transfer batches are the same size as process batches when departing from a bottleneck.

C) Transfer batches are a convenient way to increase lead time.

D) Transfer batches can be as small as one unit

20-Which one of the following statements about line balancing is best?

A.If a precedence relationship exists between A and B, they cannot be assigned to the same station.

'B.If a line's balance delay is minimized, its efficiency is maximized.

C.The theoretical minimum number of stations can never be achieved, hence the name "theoretical."

D. If the desired output rate increases, the cycle time also tends to increase.

21-The process batch at the constraint in a drum-buffer-rope system should be:

A.the same size as that at any non-constraint.

B.of such a size as to improve utilization of the constraint.

C.the same size as the transfer batch.

D.of such a size as to maximize the number of setups for the constraint.

22-The second step in Theory of Constraints application, "exploit the bottleneck(s)," means that the analyst should:

A.schedule non-bottleneck resources to support the bottleneck.

B.repeat the analysis process to look for other bottlenecks.

C.consider increasing capacity of the bottleneck.

D. create a schedule that maximizes the throughput of the bottlenecks.

23-Balance delay could be described as the:

A.maximum time allowed for work on a unit at each station.

B.efficiency that could be obtained by a solution that achieves the theoretical minimum number of stations.

C.desired output rate.

D. amount by which efciency falls short of 100 percent.

24-One of the secondary levers for reducing pipeline inventory is to:

A.offer seasonal prcing plans.

B. increase capacity cushions.

C.accept only large orders

D.select more responsive suppliers.

25-There are three consecutive steps in a customer service process. The first two steps are each capable of serving 25 customers per hour while the third step can process only 20 customers per hour. Which of the following statements regarding this system is TRUE?

A. The entire system is capable of processing 25 customers per hour.

B.There are floating bottlenecks in the system.

C.If the first two steps are run at full capacity, then the third step has a waiting line.

D.The first and second steps are bottlenecks for the system.

26-Which one of the following statements about line balancing is BEST?

A.If a precedence relationship exists between A and B, they cannot be assigned to the same

Station.

B.if the desired output rate increases, the cycle time also tends to increase.

C.The theoretical minimum number of stations can never be achieved, hence the name "theoretical."

D. If a line's balance delay is minimized, its efficiency is maximized.

27-Work should be released into the system:
a. when a customer order is received.
b. when the first step in the process is idle.
c. when a customer order is completed.
d. when the bottlenecks need work.