5 Using the critical incident method for appraising performance, the manager keeps a log of positive and negative examples of the associate's work-related behaviors. A TRUE 8 FALSE 6 Termination at will means that the employer or the employee can terminate the employment relationship at any time for any reason, or for no reason at all, without notice. A TRUE B FALSE 7 Employee satisfaction is the degree to which associates are passionate about their work, and their willingness to give extra effort to the job A TRUE B FALSE 8 Employee turnover (both voluntary and total turnover) is highest in the retail industry, A TRUE B FALSE 9 Organizational culture is the set of perceptions a company's employees share about the firm's psychological environment, le appreciation, ethics, supervisory behavior and rewards. A TRUE B FALSE