Question: a. Baldrige performance excellence is a program named for the late secretary of commerce, Malcolm Baldridge, who was a strong proponent enhancing quality. True False

a. Baldrige performance excellence is a program named for the late secretary of commerce, Malcolm Baldridge, who was a strong proponent enhancing quality.

True

False

b. Managing Processes involves the following in using operations to create value.

	1.	Managing processes
	2.	Managing customer demand
	3.	Managing supply chains
	4.	All of the above

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