A). Based on what are the steps to process mapping and analysis, and based on Step 1(Determine the desired outcome for the process and the associated metrics needed to evaluate its performance)what are some desired outcomes that exist at your company? What are some general guidelines to documenting an existing process; and what tools should you use?

Process mapping and analysis consists of six steps:

1. Determine the desired outcome for the process and the associated metrics needed to evaluate its performance.
2. Identify and bound the critical process.
3. Document the existing process (the "current state" map).
4. Analyze the process and prioritize opportunities for improvement.
5. Recommend appropriate changes to the process (the "future state" map).
6. Implement the changes and monitor improvements.

B). Based on the previously watched CNBC video:How Airlines Park Thousands Of Planes,https://www.youtube.com/watch?v=xpIs8Y9vgSs&t=1s

(i). What are the key process steps airlines need to do to ensure planes are properly parked? (ii). As the head of aircraft fleet safety, what approach would you use based on Process Mapping and Analysis this process?