Question: A customer asks you a question , but you do not know the answer . You feel that they expect you to know the answer.
A customer asks you a question but you do not know the answer You feel that they expect you to know the answer. What would you be most likely to do Find your manager and have them answer the question Tell the customer something now and correct it later if you find it was not accurate Try to redirect the customer's attention to a different topic you know better Try to have the customer answer their own question by talking it through with them
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