A flowchart is the systems/document flowchart of a Sales System (and associated systems). The flowchart is annotated with 12 points labelled 1 to 12, that represent either a control plan that satisfies one or more control objectives of the system OR a point where a control plan to satisfy one or more control objectives of the system are missing. Required: For 10 of the 12 identified control points indicate what control objectives of the system are satisfied or missing. In addition, for each of the MISSING control plans speculate on a control plan that should/could be implemented for each MISSING element.

Customer Sales Warehouse Shipping & Delivery Start Picking Ticket 6 1 Key Sales Order number Key in customer number Display customer information Customer Database Sales Order master data 11 Assemble Order At end of day Display Sales order + Customer Data Create Sales Order, shipping documents and update files Annotated Picking Ticket 3 Sales event data 12 Sales Order Display Shipping Data Review Data Error Routine not shown 8 Key Items and quantities shipped Shipping Data Check credit and record order Inventory data Key in order 9 File Picking Ticket Error Routine not shown Error Routine not shown Accept Inpuls Order Acknowledgernent + Annotated Picking Ticket Update master data, billing data, and print packing slip and bill of lading N Billing Data 10 Packing Slip Bill of lading Carrier Control Matrix Control Goals of the Operations System Ensure effectivness of operations by Ensure efficient achieving the following system goals: employment of resources Ensure security of resources Control goals for the Information system For ......... input For ....... For input Jensure: file ensure: ensure: Recommended Control Plans UC UA M JA KEY: IV IC IA UC UA Input Validity Input Completeness Input Accuracy Update Completeness Update Accuracy Customer Sales Warehouse Shipping & Delivery Start Picking Ticket 6 1 Key Sales Order number Key in customer number Display customer information Customer Database Sales Order master data 11 Assemble Order At end of day Display Sales order + Customer Data Create Sales Order, shipping documents and update files Annotated Picking Ticket 3 Sales event data 12 Sales Order Display Shipping Data Review Data Error Routine not shown 8 Key Items and quantities shipped Shipping Data Check credit and record order Inventory data Key in order 9 File Picking Ticket Error Routine not shown Error Routine not shown Accept Inpuls Order Acknowledgernent + Annotated Picking Ticket Update master data, billing data, and print packing slip and bill of lading N Billing Data 10 Packing Slip Bill of lading Carrier Control Matrix Control Goals of the Operations System Ensure effectivness of operations by Ensure efficient achieving the following system goals: employment of resources Ensure security of resources Control goals for the Information system For ......... input For ....... For input Jensure: file ensure: ensure: Recommended Control Plans UC UA M JA KEY: IV IC IA UC UA Input Validity Input Completeness Input Accuracy Update Completeness Update Accuracy