Question: A quality control activity analysis indicated the following for activity costs of a hotel Verifying credit card information Customer service training Discounting room rates due

 A quality control activity analysis indicated the following for activity costs

A quality control activity analysis indicated the following for activity costs of a hotel Verifying credit card information Customer service training Discounting room rates due to poor customer service Reprinting customer invoices due to errors detected before given to customer Total Sales are $6,100,000 for the year. Prepare a cost of quality report Present percentage values to one decimal place 390,400 195,200 97,600 292,800 $976,000 Cost of Quality Report Quality Cost Classification Prevention Appraisal External Failure Internal Failure Quality Cost Percent of Total Quality Cost Percent of Total Sales

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