Question: Ace Hardware has a rewards program for loyal customers. After a certain number of purchases, Ace sends a customer a gift card to be used
Ace Hardware has a rewards program for loyal customers. After a certain number of purchases, Ace sends a customer a gift card to be used within a twomonth period. This example shows that
a consumers are loyal to companies that have rewarded loyalty with a gift card
b consumers are only loyal to companies that have low prices
c CRM techniques focus on rewarding all customers
d CRM thanks all customers for their business with a rewards card
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