Answer Control Method Exampls$2$:$43$

Bureaucratic control

A$.$ Police work is changing. More and more police departments today are implementing community policing practices: working with the public to create a safer environment for all. For this reason, performance evaluations for police officers are starting to include criteria such as helpfulness and friendliness, which are measures of actions, not outcomes.

Behavior control

B$.$ Emily paints for a living and loves it$.$ She decides how many paintings she will create in any given time period and what kinds of paintings they will be$.$ Fortunately, Emily has the discipline to paint even when she doesn't feel like it$,$ and she has produced many pieces of art that have sold for good prices on the open market.

Output control

C$.$ Lifeguards may seem to have an easy life, but the work is really very difficult. All lifeguards have to receive specialized training and be prepared to jump into action at a moment's notice if an emergency arises. Professional lifeguards use a paramilitary structure $($chief$,$ captain, lieutenant, sergeant, and two levels of lifeguards$)$ so that there is only one person giving orders in the event of an emergency.

Normative control

D$.$ Abigail is a LEGO genius. Her bosses don't quite know how she does it$,$ but she creates one or two fabulous LEGO creations every day, which are photographed for the pictures on the LEGO boxes. Abigail receives $$300$ for every project she completes. Sometimes she takes a little more time, and sometimes a little less time, but all her bosses care about are the finished products.

Concertive control

E$.$ Most students know that class teams have their own distinct personalities. Professors often give class teams a lot of autonomy in completing their projects, and sometimes teams form close bonds around common values. When this happens, teams are a joy to experience. There's no need for management$-$everyone just does what it takes to get the job done in the way that matches the team's values and beliefs.