Question: Arrival Rate/hour Service Rate/hour Utilization factor (U) = Average number in the System (L) = Average number in queue (L q )= Average time in

Arrival Rate/hour
Service Rate/hour

Utilization factor (U) =
Average number in the System (L) =
Average number in queue (L_q)=
Average time in queue (W_q)=
Average time in system (W) =
Probability no customers in System P0=
Probability three customers in System P3=

The ticket booth on the Tech campus is operated by one person, who is selling tickets for the annual Tech versus State football game on Saturday. The ticket seller can serve an average of 12 customers per hour;on average, 10 customers arrive to purchase tickets each hour(Poisson distributed). Determine the average time a ticket buyer must wait and the portion of time the ticket seller is busy.

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