Question: As a project manager applying the PDCA process, youve already attempted to fix a process that you believe is causing a common customer complaint. As
As a project manager applying the PDCA process, youve already attempted to fix a process that you believe is causing a common customer complaint. As your next step, you compare your results to the goal to determine if you fixed the issue. What PDCA step will you apply?
1 point
Act
Check
Do
Plan
Step by Step Solution
There are 3 Steps involved in it
Get step-by-step solutions from verified subject matter experts
