Question: Boston Electric Generators has been getting many complaints from its major customer, Home Station about the quality of its shipments of home generators, Daniel Shimshak.

Boston Electric Generators has been getting many
Boston Electric Generators has been getting many
Boston Electric Generators has been getting many complaints from its major customer, Home Station about the quality of its shipments of home generators, Daniel Shimshak. the plant manager, is alarmed that a customer is providing him with the only information the company has on shipment quality. He decides to collect information on defective shipment through a form he has asked his drivers to complete on arrival at customers' stores. The forms for the first 282 shipments have been turned in They show the following over the past 8 weeks No. of Reason for Defective Shipment Shipments Incorrect No. of with Bill of Incorrect Damaged Trucks Week Shipments Defects Lading Truckload Product Late 23 10 4 2 0 2 20 10 1 1 3 3 30 11 3 5 2 1 4 37 12 4 4 1 3 5 36 13 4 3 40 16 3 43 15 4 8 44 16 4 1 0 5 4 4 This exercise contains only part c) Choose the correct Pareto chart for the type of defects that have occurred. c) Choose the correct Paroto chart for the type of defects that have occurred A Number of defects Number of defects OC Number of defects 50 40 30 207 40- 40 30 20 10 OD Number of defects 50 40- 30- 30 10- 20 10 10 A Incorrect al ofiding B Incorrect truckload c. Damaged product D. Trucks A Incorrect truckload B Incorrect bill of lading c. Damaged product D Trucks Ancorrect of ind B incorrect truck c Truckstate D:Damaged duct A Incorrect Incorrect bill of lading C. Trucks late Damaged product

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