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General Management Questions and Answers June 7, 2012

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Using the steps to service recovery, provide a script for how you would respond to a customer who is upset due to a stock out of their favorite product. Listen to the customer, show compassion, provide a fair solution, and timely. Provide a script. An actual real life situation.

this is actually service marketing lesson. b. What does a service marketer should do if customer expectations are "un-realictic"? (15)
this is actually service marketing lesson. b.

GE What are the external and internal factors that organizers ask for DeNovo banks? Why do they ask these questions? 7 A B 1 II! %
GE What are the external and internal factors

What is a non-disclosure agreement? When should an entrepreneur insist that his or her employees and/or acquaintances sign such an agreement? What protections will he or she have if he or she does have such agreements signed by these parties?

Please help... Show steps clearly so I can understand Determine the project completion time of the project network shown below and find the project duration with the probability of occurrence of 60% and what is the probability of the project duration of +2 of the determined duration. 2. 7.8 2, 3,8 10 4, 21, 31 1.8, 10 2,5,8 1.3.6 3,5,7 2, 11, 16
Please help... Show steps clearly so I can

Consider a project whose activities are listed in the table below. What is the critical path of the project? Activity Immediate Predecessors Duration (days) A None 5 B None 4 C A 4 D A 2 E B 3 F C 6 G D, E 5 a. ACF b. ADG c. BEG d. There are multiple critical paths.

passage below require analysis and breakdown Sales and operations planning is an important aspect to business and the overall success that an organization can achieve. Sales and operations planning deals with a wide variety of things, including supply chain planning and production planning, as well as inventory management. Due to the broadness yet

f Question 2 3 points Your company is ding watoa major You determine that the expected complet 100 works and the devi 18 wamed that the normal distribution applies you wish to the death och utan peront chance that the project will be fished by them. What do deset 1104 SO 1000 LOO
f Question 2 3 points Your company is ding watoa

Which of the following is an example of production deviance? A. an employee with a high EQ problem. B. A neurotic employee C. A disagreeable employee D. An employee who is late for work E. An employee who is psychologically absent F. An aggressive employee G. A drunk employee H. All of the above I. None of the above.

Hierarchical cultures has shown to have a positive relationship with managing for quality True ______ False______

Dr. Lillian Fok, a New Orleans psychologist, specializes in treating patients who are agoraphobic (i.e., afraid to leave their homes). The following table indicates how many patients Dr. Fok has seen each year for the past 10 years. It also indicates what the robbery rate was in New Orleans during the same year: Year 1 2 3 4 5 6 7 8 9 10 36 32 40
Dr. Lillian Fok, a New Orleans psychologist,Dr. Lillian Fok, a New Orleans psychologist,

imelert 1.246 As shown in the table below, Xun Corp. produces high-tech toy for a fixed cost of $300,000 and a variable cost of $30 per toy. Xun has a current suppliers, Thibodaux Corp, which has $400,000 for fixed cost and $20 for variable cost. Boudreaux Corp is a potential new supplier for Xun Corp with $200,000 for fixed cost and $35 for
imelert 1.246 As shown in the table below, Xun

Refer to this product tree If 24 Ys are needed, and on-hand inventory consists of 15Xs and 7As, how many Rs will be needed? 84 154 284 310 384 Refer to this product tree X(3 A(2 C(2 C(2 R(4 R(2 M(2 D(3 N(2 If 24 Ys are needed, and on-hand inventory consists of 15Xs and 7As, how many Rs will be needed? Multiple Choice 284 a 310
Refer to this product tree If 24 Ys are needed,

Ex.l Consider two machines and six jobs flow shop scheduling problem. Using Johnson's algorithm, obtain the optimal sequence which will minimize the makespan. Job Time taken by machines - - 12 Sum 50
Ex.l Consider two machines and six jobs flow shop

. expenses, commission etc. Revenue Receipts: Revenue Receipts received from operations of business, which is generated from sale of goods and services. It is written on credit side of Trading and P&L Account. For example sales, interest on investment, interest on fixed deposits, received profit, commission, fees, discount, rent, royalties,
. expenses, commission etc. Revenue Receipts:

The accompanying data file contains two piedictor variables, age and income, and one binary target variable, newspoper subscription (subscribe), indicating whether or not the person subscribes to a newspaper. A media company wants to create a decision tree for predicting whether or not a person will subscribe to the newspoper. a. List the highest
The accompanying data file contains two piedictorThe accompanying data file contains two piedictor

I need answer 6 only. Question 5 A natural gas plant with a 50MW operates at an average loading of 75% year round. How many kWh does the plant to supply to the grid? Question 6 For Question 5, the natural gas power plant costs $175,000,000 to build and costs $20M a year to operate. What is the average cost per kWh or MWh for the power produced if
I need answer 6 only. Question 5 A natural gas

i am doing a power point presentation. first slide: the definition of positive attitude in the workplace? second slide: the benefit of a positive attitude in the workplace? third slide: how having a positive attitude relates to their job fourth slide: Techniques/methods that can be used to effectively undertake positive attitude ? sixth slide:
i am doing a power point presentation. first

Your company has decided to relocate its operations to China, where cheaper raw materials and labour will increase efficiency. At the same time, your company plans to develop new markets in Europe. What aspects of capital structure and risk exposure must be taken into consideration?

How do governmental policies in your country influence your preferred number of offspring? For example, might you delay having children because of student loans or limited paid leave for new parents? provide references

1.When people focus on their comparative advantage and then trade for other things, they: a.improve their standard of living or increase their leisure time. b.increase the time they spend working and reduce the variety in their consumption. c. have a lower standard of living than if they focused on their absolute advantage. d. focus their
1.When people focus on their comparative

QUESTION 1 Craft unions are often responsible for training their members through apprenticeships and for supplying craft workers to employers. True False QUESTION 2 When factoring in benefit costs, HR needs to be aware that due to Covid 19, it is expected that healtcare costs will increase for the next year or two. O True O False QUESTION 3 Which
QUESTION 1 Craft unions are often responsible for

William Yeung (Yeung), was the company secretary of Spikey Ltd (Spikey), a company incorporated in Hong Kong. Spikey is a wholly-owned subsidiary of Tula Holdings Ltd (Tula). Both companies belong to a corporate group. During the recruitment process, Yeung responded to Tulas job advertisement and was interviewed by Spikey and a Vice-president of

Provide an analysis of: Clearly the end goal behind the Improving Worker Well-Being initiative is laudable. The stickier question is how to achieve that goal in 72 different factories. A natural temptation would be to focus on interventions with universal appeal and to roll out those same interventions in all 72 places. That sounds both efficient

1. Explain VRIO Framework that is under the Resource-Based View 2. Assess your personal situation. What are your unfair advantages if any, that may give you advantages when you begin your future career? List them down.

Write paper Business on the side. Write one page of paper mention what business you like to do it now since you are student. Content required i name of business 2 period of time which you can work 3.who is your customer 4. how you can operate your job
Write paper Business on the side. Write one page

i) Explain the types of compensation with examples. (6 marks) ii) Explain the types of information needed by external users with examples. (6 marks)
i) Explain the types of compensation with

What, in your view, are the most important qualities for a social media consultant to have? If you were acting as a social media consultant to yourself, what plans and strategies would you advise to improve your professional social media presence? What have you done so far, and what could you do in the future?

Class: Management Step 3. Reflect on how employment equity and affirmative action apply in the context of this supreme court appointment. What do you think? Write a 200 to 300 word position paper a in response and submit on Blackboard. Make sure you make i reference to the course material and that any arguments you make are in good faith,
Class: Management Step 3. Reflect on how

Customizing HR for Different Types of Human Capital Part of strategic planning is mapping an organization's wants to give her all the room she needs to grow and stay human capital. When we look at the strategic value of a committed to the firm. person's skills as well as their uniqueness, we soon discover that organizations are comprised of
Customizing HR for Different Types of Human

Questions 51-57 are based on the following scenario: Designers of backpacks use exotic material such as supernylon Delrin, high-density ethylene, aircraft aluminum, and thermo molded floam to make packs that fit comfortably and distribute weight to eliminate pressure points. The following data show the capacity (cubic inches), comfort rating, and
Questions 51-57 are based on the followingQuestions 51-57 are based on the following

What is absolute poverty
What is absolute poverty

(1) The Prevention of Bribery Ordinance in Hong Kong explicitly makes the Act of gaining an Advantage by an Agent without Approval by the agent's principal a criminal offense. It is the so-called "four A" principle in interpreting a corruption case. Elaborate on the "4 A" principle by explaining each "A" in an academic setting related to teacher
(1) The Prevention of Bribery Ordinance in Hong

Do Salesforces sustainability marketing communication activities sound truthful and genuine? How can you tell? Explain.

Click the icon to view the Cooper River Glass Works Flowchart. a. Which station is the bottleneck? The bottleneck is with a total load of minutes for the next month. (Enter your response as a whole number.) Alpha Raw materials Bravo Raw materials Charlie Raw materials Delta Raw materials Print Done
Click the icon to view the Cooper River GlassClick the icon to view the Cooper River Glass

A bad snowstorm in January made it a tough 5 days in the department you manage. Many employees could not make it to work due to being snowed-in. Your output was all over the place; you failed each day to produce your schedule of 150 units. But analyzing your data, you learned some things about your worker productivity. Fill in the blanks on the

STATES OF NATURE Recession Inflation Depression ALTERNATIVES Portfolio D $ 45 $ 81 $ 0 Portfolio E $ 50 $ 85 $ 10 Portfolio F $ 55 $ 80 $ 5 F i .2 .5 .3 2. DMUR: Consider now that the probabilities for each demand have been calculated as .2, .5, and .3, respectively. Find the expected value (Xbar), the standard deviation (Sigma), and the

Please show work in excel PP.52 A manufacturer of solid state drives (SSDs) has projected the next six months of demand to be as shown the table below: Supply/Demand Info Beginning Jan Feb Mar Apr May Jun Forecast (demand) 62,400 50,400 61,800 60,600 62,400 45,200 Regular production Overtime production Subcontract production Ending inventory 5,600
Please show work in excel PP.52 A manufacturer ofPlease show work in excel PP.52 A manufacturer of

What is Amazons social responsibility

Question 3 Using the multiple regression output below, determine the following: Repression Statistics Multiple R 0459837234 R Square 0211450282 Adjusted R Square 0.193364279 Standard Error 0899997195 Observations 224 ANOVA Sancace F 506E-10 Regression Residual Total SS MS F 5 28.64364489 5.728729 1169138 218 106 8191439 0429996 223 135.4627899 er
Question 3 Using the multiple regression outputQuestion 3 Using the multiple regression output

from the book A gathering of old men What did the people do to Candy (or not allow her to do) that made her so upset? They would not let her come into the dance hall without first paying an admissions fee. They would not let her join in the all male group session. They took her gun from her and would not allow her to retrieve it. They would not
from the book A gathering of old men What did the

Multiple Select Question Select all that apply Which of the following are examples of globalization? (Choose every correct answer.) A company selling its products to consumers in other countries An organization partnering with firms in other countries A manufacturer producing its goods in facilities located in a different country An employee
Multiple Select Question Select all that apply

In 2004, the Lego Group sold 1 billion (US$1.35 billion) worth of toys in 2004, ranging from its snap-together bricks for young children to Mindstorms , a line of do-it-yourself robot kits for older kids. But the Lego Groups financial performance told another story. The Lego Group had lost money four out of the seven years from 1998 through 2004.

The most important factor in the success or failure of TQM efforts is Select one: : A. Getting started quickly B. The use of cause-and-effect diagrams C. The genuineness of the organization's commitment O D. Employee training O E. The use of statistical process control
The most important factor in the success or

For the activity information provided below, draw the corresponding AON network. Include the ES, EF, LS, LF, TF, and FF for each activity. Identify the critical path and the project duration. Activity Predecessors Duration A 10 B A,E 9 B,N 15 D 7 E 5 F A,E 6 G K,F 7 H G 12 J 12 K E,J 4 L K,F 11 M L 8 N E,J 7
For the activity information provided below, draw

Please apply time-series models to finish the following table.
Please apply time-series models to finish the

pq3 vateo o
pq3 vateo o

https://www.youtube.com/watch?v=tF9r9LrOb70 Watch the video and answer all 3 questions in a total of 300 words. 1. How can Tesla implement a marketing campaign with limited budget? (4 marks) 2. Who is the target customer of Tesla? (3marks) Page 3 of 3 3. What is the future of Tesla?

Pay policies must be established and communicated to employees so that they understand how pay decisions are made on the basis of laws and facts. These employer communication capabilities are also linked with crowdsourced pay data, despite the fact that salaries supplied by workers are utilised as one of their data sources. The most significant

Do a value chain analysis for Starbucks.

Provide an example, How can an effective purchasing department affect organizational performance?

1. Research the role of laser operator for this and other golf championships. 2. Create a job description for this role. 3. Put together a clear outline of the respon- sibilities and time commitment required for the position, as well as an orientation schedule for prospective volunteers
1. Research the role of laser operator for this

When two secured parties have perfected security interests in the same collateral, generally the first to perfect has priority. true or false

Solar Energy is currently examining a project that will produce cash inflows of $21,458 a year for two years followed by $13,812 in year 3. The cost of the project is $37,002. What is the profitability index of the project if the discount rate is 14 percent?

A stockist purchases an item at the rate of Rs 10/- per piece from a manufacturer. The annual requirement is 2000 units of the item, while the cost per order is Rs 15/ and the holding cost is Rs 8/- per annum. There is a requirement of 5 square feet to store the item. a) Calculate the economic order quantity (EOQ) of a product. b) Calculate the
A stockist purchases an item at the rate of Rs

1. What immediate effects will we see in the coming weeks - both globally and in our immediate communities? 2. The global community (specifically NATO countries) are working on countering the move with harsh sanctions - will this be enough to push Russia back? 3. Will this conflict be considered the next World War (even if it looks different from

Respond to the following: How necessary and effective are elite counterterrorism units? Why? What other counterterrorist options do you think may be effective without resorting to the deployment of elite units?

The purpose of this discussion is to demonstrate your knowledge about the role of management in fraud and abuse. In your first post: Describe one or two government acts designed to prevent fraud or abuse and explain how your employer takes steps to comply. If you are unemployed, ask family or friends. You may also check with your health care

Rehman departmental store established in 1980s having a large chain of franchises , made its value in heart of customers through quality products availability at economical prices. Mr. Rehan Aziz joined the company as the Marketing Manager in 2018. In July 2020, a video went viral on social media that one of the Barbecue Sauce displayed on shelf

Please soove this question, do not upload an answer that is already there Exercise 2.13 Consider the following organization. A consultancy firm provides consultancy, outsourcing and interim management services. The firm considers acquisition of projects as part of those services. Acquisition can be done both for existing clients and for new
Please soove this question, do not upload anPlease soove this question, do not upload an

My Your answe X Course Her * | M Inbox (22) * M Inbox (316) XM Your answe X * Log in Cox M Class notes ~ Paraphrasin X aXcolorate X C Get Home X + . opulencecollege.app.axcelerate.com/learner/course/class/14403496/mod/8436/assessment/6099278/run = 0 Update : Item List All v BSBLDR521 Lead the development of diverse workforces Exit ( Overview and
My Your answe X Course Her * | M Inbox (22) * M

With screenshot Assignment Tasks Task 1 (50 Marks) A. Select at least two (2) Business Process/Sub-Process from "Production" component in Logistics Management. And draw a Business Process modelling Notation (BPMN) for each process with a brief explanation on the process flow. Note: You may use BIZAGI or other application to present your BPMN. Use
With screenshot Assignment Tasks Task 1 (50

- Be an active observer (or recall from your past experience) how you are (were) being involved in a process of different types of knowledge (tacit to explicit or vice versa, tacit to tacit, explicit to explicit). Describe your personal experience, e.g. concrete difficulties, what was helpful etc. Based on this, can you make any conclusions that

Where can I find guidance for Maintenance Resource Management training?

1. T/F - In the case of the defective pricing findings, the Government is entitled to the price adjustment for its exclusive remedy for overpayment. TRUE OR FALSE

Complete the problems listed below by hand calculation sa 18-10. The time between arrivals at the State Revenue Office is exponential with mean value 05 hr. The office opens at 8:00...M. Write the exponential distribution that describes the interarrival time. Find the probability that no customers will arrive at the office by 8:15 A.M. It is now
Complete the problems listed below by hand

this is the question of Marketing subject You will construct a report of 2000 words of a product launch. (Eg; iphone 12 launch) Your report should include, how you select the target market, the prominent tools you plan to use in the marketing mix and an action plan. Your report should entail the following: Cover page . Table of content Executive
this is the question of Marketing subject You

1 3 The management of State Bank of NC is evaluating the productivity of three different work centers. The centers are different in terms of mechanization, and efficiency of workers. The following data is available. Work Center 2 Pieces processed 1,000 2,000 3,000 Workers/hour 5 Hourly wage rate $5.50 $12 Overhead/hour $10 $25 $50 10 2 $10 a.
1 3 The management of State Bank of NC is

The Faculty of Business Administration is considering running more sections of Business 205 (this course, for which you are writing your today) and strongly encouraging students of all programs to take the course. Right now, relatively few non-business students take the course because after business students enroll, few seats remain. (This

In the Spartan Heat Exchanger case study, which of the following future state conditions in the Materials Department is unlikely? 1)A wider supplier base will be needed to meet expanded production output 2)Workforce levels will tend to vary frequently 3)Forecasting will play a greater role in predicting customer demand 4) Average inventory levels

Que: How to manage manpower across borders (culture, legal framework, environment)? Please discuss it with all functions: selecting: recruiting: training and developing: reward and compensation: performance management:

Please need help with writing for risk management plant for a graduation party . the example should include : Risk Identification , Risk Analysis , Risk Response Planning ( please use any example of your choice. i just need a guideline )

To create successful new products, a company must understand consumers, markets, and competitors and a. Develop a great advertising campaign. b. Adopt a push rather than pull promotional concept. c. Develop products that deliver superior value to consumers. d. Have a strong web site to push the product.

QUESTION 2 (a) Briefly explain the term REPORT". (5 marks) (b) Explain the FIVE (5) types of REPORTS in an organization. (10 marks)
QUESTION 2 (a) Briefly explain the term REPORT".

please answer the question in the table form. Thanks 2.1. The following information is budgeted for Plumbing Company for next quarter: April May June Sales 110,000 130,000 180,00 Merchandise purchases 85,000 92,000 105,00 Selling & Administrative expenses 50,000 50,000 50,00 All sales at Plumbing are on credit. Forty percent are collected in the
please answer the question in the table form.

i need a full research on this; 1- Data Collection for social media for customer engagement 2- Independent Variables for social media for customer engagement

Corona the beer company has decided to implement a large-scale international marketing program. one of the first locations they are targeting is China. They basically have decided to create large billboards which translate into the phase "come get Coronal" they notice sales are not doing well.Provide a reason for this and what would be the lesson

Identify the underlying value propositions present in Amazon.com compared to Walmart.

Selected organization is Totoya Motors. Topic: International Marketing Management. You should conduct a review of a range of relevant academic literature as well as data/information from at least three different sources and provide a critique/critical analysis of the current issues/concepts that are relevant to and potentially impact on the

A company produces and sells a product. The unit variable cost is $73.14 and the unit selling price is $136.8. The fixed cost associated with the product is $250,589 per year. The company has an income tax rate of 23.17 percent. The after-tax income is dollars per year if the company produces and sells 11,312 units per year
A company produces and sells a product. The unit

The first step in the strategic management process is to Select one: a. analyze the competitive environment. b. examine the organizational structure to see what changes may be required. c. analyze internal strengths. d. analyze internal weaknesses. e. select the corporate mission and major corporate goals.

Problem of the Module (POM) 3 2) Consider the order-requirement digraph below (with the time required for each task given in minutes inside the respective node). a) Use the list processing algorithm with the above order-requirement digraph and the priority list {T1, T2, T3, T4, T5, T6} to schedule the six tasks on two processors. b) Apply

The person who can make all decisions with respect to a property in a trust is known as the: Select one: a. leader b. executive c. trustee d. majordomo e. beneficiary

What information should be collected by a CRM? Why do you think it is valuable tool? Why not?

how and why companies should utilize scientific, formal strategic management process(AFI)? choose an industry with a leader, and then examine the difference between the leader and one or two of the other competitors in the industry. how do strategies differ? what has the leader done differently?

How Emirates Airlines dealt with the Coronavirus in terms of marketing

Need correct answer please:- need more explanation also Question 6 What is the most effective approach to issues management? O Fighting public opinion Advocating the company position to the public Limiting communication with the public Organizing promotions for public
Need correct answer please:- need more

Consider the following case: You are a 26-year-old Internet entrepreneur who has built a platform specifically for the tween market to communicate with each other. Your primary goal is to create an environment in which young people can engage with social media but feel safe. You started your business because your cousins best friend attempted to

Select >>ONE < < of the functions in Health Records: - Release of Information - Coding - Chart completion - Transcription - Filing/retrieving/chart location/purging of charts For that function, and using the table below, create a risk management plan. List for each category a brief description with reasons for the action. List of Possible Risks

3. What name is given to a philosophy where believers seek the greatest satisfaction for the largest number of individuals? A. Deontology B. Utilitarianism C. Individual values D. Consumerism 4. What term describes what occurs when employees expose an employers wrongdoing? A. Ethical issue B. Ethics audit C. Social audit D. Whistle blowing 5. When

Question 9 Not yet answered When establishing a pricing strategy as a part of the marketing mix for the national brand, Bayer Aspirin, would include the following consideration(s): Marked out of 1.00 P Flag question Select one: a. Advertising Bayer Aspirin as high quality contributes to high volume production, lowers unit costs and makes lower
Question 9 Not yet answered When establishing a

choose one or more companies from any country explain with real examples how the company / companies developed intangible assets which is human capital, customer capital, social capital and intellectual capital.

1. Explain why Southwests service employees are considered key contributors to the airlines competitive positioning.

How will BMW respond to the challenges posed by competitors such as Volkswagen Group and how do leaders create a high-level strategic program such as BMWs sustainability program without taking 30 years?

Question 4 Of the five brand personalities discussed in class, brands that are reliable, intelligent, and successful are assumed to have this personality. Not yet answered Points out of 1.00 Select one: O a. Competence O b. Sincerity P Flag question O c. Excitement O d. Sophistication Question 5 At this milder information search state, a person
Question 4 Of the five brand personalities

What is the bureaucracy in a democracy problem? What is due process, and when is a person entitled to it? Do you think that administrative law requirements such as due process are an adequate way of addressing the bureaucracy in a democracy problem? Why?

Question B1 (10 marks) At Gucci, sales assistants are crucial to delivering a superior and deluxe shopping experience for customers. Assume you are the HR manager at Gucci, a) design two key performance indicators (KPIs) to evaluate the performance of a sales assistant. (5 marks) b) advice two rater errors that a store manager should avoid when
Question B1 (10 marks) At Gucci, sales assistants

Assume that you are managing an e-commerce order fulfillment warehouse that utilizes manual pickers to prepare customer orders for shipment order to be picked is 900 seconds with a standard deviation equal to the square root of 5070. Use this data to answer the following questions. Show work, please using EXCEL. step by step please. 5. What is the

The Land Registration Act 2002 ensures that purchasers of land will not be caught off guard by unregistered rights of third parties. Discuss. land law needed 1500 words

Instructions Complete a 23-page paper that addresses the following questions: What is your earliest memory related to race? How old were you? What was the situation? Do you recall any feelings related to this experience? Do you recall when you learned about your racial group? How about when you learned that there were racial groups other than your

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