Ch 6 - What is an orientation?

Select one:

a.

The height of the HR staff members.

b.

The sexual persuasion of the HR staff members

c.

A structured process for new employees to become familiar with the organization and their work; critical to socialization, which is the embedding of organizational values, beliefs, and accepted behaviours

d.

A set of integrated management practices designed to help employees maximize performance, thereby allowing the organization to reach its goals

e.

The acquisition of skills, behaviours, and abilities to perform future work or to solve an organizational problem

Ch 7 - What is meant by the term 'management by objectives'?

Select one:

a.

A system of giving the authority to carry out certain jobs by those lower down the management hierarchy.

b.

The system of management that is based on bringing together experts into a team.

c.

The setting of objectives to bring about the achievement of the corporate goals.

d.

The control of the organization by those in the 'head office'.

e.

The use of lottery for determining the vacation leaves approvals for newer staff without seniority.

Ch 10 - What is the correct definition of Picketing?

Select one:

a.

The system of following someone around and noting how they perform their duties.

b.

A system of reward points offered by retailers to attract customer loyalty.

c.

The process of attempting to fill gaps that exist in the skills of the current labor force.

d.

A form of protest where employees strictly follow the terms of the collective agreement.