Ch 9 - What is wrongful dismissal? Select one: O a. When the interests of union members are represented to management O b. When an employee has been hired by mistake and is notified of the mistake before starting their first shift O c. A form of discrimination where women are paid less than men O d. An accusation that an employer, a union, or an individual has engaged in activity that is illegal in accordance with the appropriate labour code What are voluntary employee benefits? - Think Carefully Select one: O a. Dental coverage O b.Extended health coverage O c. Retirement and pension plans d. All of the above O e. Just A and C Ch 4 - What is the correct definition of Job Description? Select one: O a. A document that lists the tasks, duties, and responsibilities of a job to be performed along with the skills, knowledge, and abilities or competencies needed to successfully perform the work. O b. The negotiation of wages and other conditions of employment by an organized group of employees. OC. A system of reward points offered by retailers to attract customer loyalty, O d. Process of obtaining information about jobs by determining the duties, tasks, or activities and the skills, knowledge, and abilities associated with the jobs. O e. The system of following someone around and noting how they perform their duties. Ch 9 - What is an implied employment contract? Select one: a. A clearly written document that describes the conditions of work such as job security b. A conversation between employers and regarding job security issues c. An email that itemizes elements of an existing job security policy d. A promise made by an employer to an employee that regards job security Ch 10 - What is the correct definition of Collective Bargaining? Select one: O a. The system of management that is based on bringing together experts into a team. O b. Process of obtaining information about jobs by determining the duties, tasks, or activities and the skills, knowledge, and abilities associated with the jobs. O c. The negotiation of wages and other conditions of employment by an organized group of employees. O d. A disagreement between employees and employer over pay, working conditions, and other concerns that leads to a strike. Oe. A type of training program used by the company. Ch 5 - Ineffective planning of workforce would be highlighted by Select one: o a. Recruitment and selection problems. b. The need to out-source some of the production. O c. Paying employees too much. Od. A need to offer retraining to current employees e. An opportunity to increase the use of mechanization. Ch 7 - Disciplinary policies and procedures serve the following primary purpose: Select one: O a. enable the use of punishment for unacceptable conduct. O b. help ensure that employees receive fair and constructive treatment O c. help to make employees more productive. O d allow the HR department to terminate repeated offenders. e. scare employees into working longer and harder. Ch 6 - What is development? Select one: a. The acquisition of skills, behaviours, and abilities to perform future work or to solve an organizational problem b. A set of integrated management practices designed to help employees maximize performance, thereby allowing the organization to reach its goals c. A structured process for new employees to become familiar with the organization and their work critical to socialization, which is the embedding of organizational values, beliefs, and accepted behaviours d. The age and maturity of the HR staff members O e. The way an entrepreneur focuses their idea for the successful launch of a new product Ch 5 - Workforce planning involves all of the following except Select one: O a. Examining production plans in a factory. O b. Organizing the training of staff. O c. Forecasting future personnel requirements. d. Preparing and maintaining personnel records e. Drafting legislation for wartime armed forces enlistment. Ch 10 - What is the correct definition of Work to Rule Strike? Select one: O a. Process of obtaining information about jobs by determining the duties, tasks, or activities and the skills, knowledge, and abilities associated with the jobs. b. A statement that enshrines the fundamental objectives of the company. c. A form of protest where employees strictly follow the terms of the collective agreement. O d. The control of the organization by those in the head office. A e. The system of following someone around and noting how they perform their duties