Question: Consider the following key performance Indicators, and classify each according to the balanced scorecard perspective it addresses. Choose from financial perspective, customer perspective, internal business
Consider the following key performance Indicators, and classify each according to the balanced scorecard perspective it addresses. Choose from financial perspective, customer perspective, internal business perspective, or learning and growth perspective. A. Financial (C- Revenue growth Customer satisfaction ratings Number of hours of employee training Yield rate (number of units produced per hour) Employee satisfaction B. Customer C. Learning and growth D. Internal business E. Direct costs F. Indirect costs G. Manufacturing Overhead
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