Question: Consider the following key performance indicators, and classify each according to the balanced scorecard perspective it addresses. Choose from financial perspective, customer perspective, internal business
Consider the following key performance indicators, and classify each according to the balanced scorecard perspective it addresses. Choose from financial perspective, customer perspective, internal business perspective, or learning and growth perspective.Question content area bottomPart Key Performance IndicatorPerspectivea. Number of employee suggestions implementedLearning and growthb. Revenue growthFinancialc. Number of ontime deliveriesCustomerd. Percentage of sales force with access to realtime inventory levelsLearning and growth Part Key Performance IndicatorPerspectivee. Customer satisfaction ratingsCustomerf. Number of defects found during manufacturingg. Number of warranty claims h Return on investment
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