Decision Point: Team Conflicts

A month into their work, conflicts begin arising within the team. The team leader fears th team members may not be able to work together. She asks your advice on what to do about this situation.

Select an option from the choices below and click Submit.

Determine whether the conflicts are personality conflicts or task conflicts and whether they are harmful to the team. Then take action accordingly or allow the conflicts to continue.

Find out the team members who are responsible for the conflicts, interview each of them separately, then decide which team member$($s$)$ should be dismissed and which team member$($s$)$ simply need "team player" training.

If the conflict is a task conflict, you must clarify which team members are responsible for which tasks in order to resolve the conflict.