1. Describe the forces affecting the workplace and learning. How can training help companies deal with these forces?
2. Discuss the relationship between formal training and development, informal learning, and knowledge management. How are they related to learning and creating a learning organization?
3. What steps are included in the training design model? What step do you think is most important? Why?
4. What are intangible assets? How do they relate to training and development?
5. How are companies using training and development to their benefit in todays economy?
6. In your opinion, which of the training professionals roles would be most difficult to learn? Which would be easiest?
7. How might technology influence the importance of training professionals roles? Can technology reduce the importance of any of the roles? Can it result in additional roles?
8. Describe the training courses that you have taken. How have they helped you? Provide recommendations for improving those courses.
9. How does training differ between companies that are considered BEST Award winners and those that are not?
10. What are the implications of generational differences in the workforce? From a training and development perspective, what strategies should companies consider to cope with generational differences and use them to benefit the company?
11. How has new technology improved training and development? What are some of the limitations of using smartphones or notebooks for training?
12. Explain how training relates to attracting new employees, retaining employees, and motivating employees.
13. What is the relationship between talent management and employee engagement? What role can training and development practices play in keeping employee engagement high? Explain.
14. How can training, informal learning, and knowledge management benefit from the use of social collaboration tools like Twitter and Facebook? Identify a social collaboration tool and explain the potential benefits gained by using it.