Develop a process model(s) for an architectural company. Architects in the company design maps & layouts for houses/flats and commercial building for customers. A liaison officer submits them to LDA. Afterwards during construction a site inspector (employee of this company) inspects the premises from time to time. When the construction ends customers visits the site and reviews it. The company pays a bonus to involved employees based on their performance.

Following steps are done to get approval of a sites map plans from customers.

• Client request a meeting to provide his requirements/specifications.
• After the receiving all requirements, a new accounts must be created if the customer doesnt already have one.
• Architect submits a complete plan to the line manager.
• The line manager reviews the plan and discusses with customer to either approve or reject.
• In case of rejection the architect does a follow-up meeting which results in approval or dropping off the project.
• If all information is correct and approved, the plan is sent to LDA for approval by liaison officer and an approved notification is sent.
• If the whole process is not completed in 7 days, then the customer must receive an approval in progress email If the request is not finished within 30 days, then the process is stopped

1. Identify and List down all business processes that you think are used by this company for its operation. Classify the identified business processes as: i) Core; ii) Support; and ii) Management;

CORRECT ANSWER WILL BE REWARDED