Example Survey Questions -

How likely is it that you would recommend this company to a friend or colleague? 1 - 10 with 1 being not at all likely and 10 be extremely likely.

Overall, how satisfied or dissatisfied are you with our company? Very satisfied, somewhat satisfied, neither satisfied nor dissatisfied, somewhat dissatisfied, very dissatisfied.

Which of the following words would you use to describe our products? Select all that apply. Reliable, High quality, Useful, Unique, Good Value for money, Overpriced, Impractical, Ineffective, Poor quality, and Unreliable

How well do our products meet your needs? Extremely well, Very well, Somewhat well, Not so well, Not at all well

How would you rate the quality of the product? Very high quality, High quality, Neither high nor low quality, low quality, and very low quality.

How would you rate the value for money of the product? Excellent, Above Average, Average, Below average, and poor.

How responsive have we been to your questions or concerns about our products? Extremely responsive, very responsive, somewhat responsive, Not so responsive, Not at all responsive, Not applicable

How long have you been a customer of our company? This is my first purchase, Less than six months, Six months to a year, 1- 2 years, 3 or ore years, I haven't made a purchase yet

How likely are you to purchase any of our products again? Extremely likely, Very likely, Somewhat likely, Not so likely, Not at all likely.

Do you have any other comments, questions, or concerns?

If you were a business owner who wanted to send out this survey to your recent customers, but you could only include three (3) of the questions presented, which three would you select? How would you use the data you collected from these three questions to improve your business?