explain the process of a customer journey in an e-commerce business using a diagram? To answer...

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explain the process of a customer journey in an e-commerce business using a diagram?" To answer this question, you would need to create a customer journey map that outlines the different stages a customer goes through when interacting with an e-commerce business. This typically includes stages like awareness, consideration, purchase, retention, and advocacy. The diagram should visually represent these stages and the touchpoints at each stage. explain the process of a customer journey in an e-commerce business using a diagram?" To answer this question, you would need to create a customer journey map that outlines the different stages a customer goes through when interacting with an e-commerce business. This typically includes stages like awareness, consideration, purchase, retention, and advocacy. The diagram should visually represent these stages and the touchpoints at each stage.

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Customer Journey in an Ecommerce Business 1 Awareness The journey begins when a potential customer becomes aware of the ecommerce business This can ha... View the full answer