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Instructions

Directions. Read the assignment $($below$)$ and answer the accompanying questions. USE ONLY THE FOLLOWING S OURCES OF INFORMATION.

The assigned actions, question, article $($or case story$)$

Classroom discussions today and so far, and your notes

What you have learned from the Living Change class booklet $($with proper citations$).$

DO NOT use outside references including and chatbots like ChatGPT. Points will be deducted.

THE ASSIGNMENT

Robert Viscous, is the new manager of a large retail sales store that is doing well with sales, customer loyalty, and employee morale. Robert comes back from an Information Technology conference in Las Vegas. He is very excited about an amazing new software called WHIZKID than quickly correlates the volume sold of all specific purchases with price, date, time of day, and the number and profile of employees working each shift. He sees this as a great idea to manage employees, inventory, and planning.

Robert goes straight to the owners of the store and gets approval to go ahead and install the new software using outside consultants recommended by his boss. Being a new MBA graduate, Robert knows he needs a change management plan. So$,$ he calls a meeting of some employees to create a change management team. The team includes Robert as the head, the sales manager, the H$.$R$.$ manager, a consultant from WHIZKID, and a hired public relations consultant.

In the first meeting, Roberts tells the team of $$my great discovery of new software that will make this company super productive!$$ He says a deadline of $6$ months is a do$-$able goal, because $$how hard can it be$?$ Just plug and play, right?$$

QUESTIONS $($answer must be at least $400$ words in total$)$

$1.$What fundamental questions about change is Robert missing?

$2.$How are those questions interconnected?

$3.$Who is missing from this Change Management Team? Why is that important?

$4.$What key factors are missing from Robert$$s leadership of the first meeting of his team? Why do you think that is$?$

$5.$What could possibly go wrong?

$6.$What is YOUR advice to Robert?