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Self-concept is an inner force that makes the salesperson want and need to make the sale is the ability to imagine yourself in someone else's position and to understand what that person is feeling is defined as a strategically developed, high-quality, long-term relationship that focuses on solving the customer's buying problems is the bundle of facts, opinions, beliefs, and perceptions about yourself that are present in your life every moment of every day is defined as a series of creative improvements in the sales process that enhance the customer experience. Technology has increased the speed at which we collect customer intelligence and disseminate product information, and it allows salespeople to add value for their employers by doing which of the following in addition to selling to customers? distributing information to competitors performing marketing and strategy functions O purchasing from vendors in adjacent industries gathering information on the marketplace O developing sales training programs for external clients Developing a long-term relationship that focuses on solving the customer's buying problems is referred to as: * transitioning O consulting selling O partnering O executing