Question: Identify a true statement about customer research. A firm that does not conduct customer research can understand customer expectations through alternate ways. Customer research focuses

Identify a true statement about customer research.
A firm that does not conduct customer research can understand customer expectations through alternate ways.
Customer research focuses on educating customers on what they should expect.
Customer research is essential only in manufacturing firms.
A small service firm can conduct customer research even with limited resources.
Identify a true statement about customer research. A firm that does

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