Indirect Approach Negative Letter Assignment and Steps Purpose This assignment will familiarize students with the indirect writing approach for negative messages. Negative letters use the indirect approach of writing giving a buffer, background, negative message, and closing. Negative messages include declining proposals, explaining service outages and data breaches, refusing requests for donations, turning down invitations, or responding to unhappy customers. Similarly, businesses might have to apologize for mistakes in orders or pricing, the rudeness of employees, overlooked appointments, defective products, or jumbled instructions. As company representatives, employees may have to respond to complaints posted for the world to see on Twitter, Facebook, or complaint websites. Skills The purpose of this assignment is to help you practice the following skills that are essential to your success in this course / in school / in this field / in professional life beyond school: MLO 3:1: Articulate the tone and clarity of a message by using courteous expressions, bias-free, and professional language. MLO 3:3 Employ expert writing techniques and professional business language. MLO 5.2 Assess strategies to help communicators over individualism and collectivism attitudes to prevent miscommunication. MLO 6:1 Compose direct and indirect messages that inform, deliver persuasiveness and convey formality and sensitivity Prompt Tasks Write a Bad News Message for Titanium Industries Inc You are the HR manager and need to write a letter to Titanium Industries, Inc. employees announcing a substantial increase in the cost of employee health benefits. Your letter must inform that employee cost will go up at the beginning of the year. Develop a full letter, and make sure that the body of the letter includes the buffer, reasons, bad news, and closing. While the letter must be professional tone, demonstrate a kind and gentle approach to the employee. Use the indirect approach letter sample as a guide. Knowledge This assignment will also help you to become familiar with the following important content knowledge in this discipline: Critical thinking Business communications and writing skills indirect approach Techniques related to editing, revising, and proofreading skills Tasks Define the activities the student should do/perform before completing the assignment. Review the Direct vs. Indirect Approach (Links to an external site.) Review the negative letter sample Read topic assigned in class for negative letter assignment Make up the company address and contact information Create the buffer paragraph Create the background paragraphs Create the negative message paragraph Create closing paragraph (include contact information) The preferred font style is Verdana 10 points and 1-inch margins Submission Format Please submit your assignment by uploading a Microsoft Word Document. PDF file or Google Doc links are not allowed. Time Frame The assignment must be on time and submit by the due date before 11:00 PM (PST) Late letters will be penalized 10% per day and up to seven days from the due date. Reports received after the due date will not earn any credit Grading Criteria for Success and Grading Include the following with your interview Use this template to create your Indirect Approach Letter Indirect_Approach_Template-3.docxActions Your name and address block (make it up) A date The name and address block of the recipient (s) The RE or topic The salutation The buffer, background, negative message, and closing paragraphs The closing salutation The signature block The word count is 250 words on one page including the buffer, background, negative message, and closing paragraphs to answer the student questions. The 250-word count only includes these sections) Grammarly score before and after revision

[Sender Name and Address block] [Date] [Recipient Name and Address Block] [Subject Line see colon:] [Salutation Line see colon:] [Buffer Paragraph][Body begins here] [Background Paragraph] [Bad News Paragraph] [Closing Paragraph] [Body ends here] [Closing Salutation] [Signature Block and Functional Title] Do not use [Body of the letter should be 300 words and not less or be more than 3% of total words. Also note the single spacing between paragraphs]