Interview a manager at any level who has been involved in change with his/her organization. Ask the person 0 describe the change, what sfhe was trying to accomplish and what happened. Use the following questions Is guides for the interview: . How was the desired change identified? What was the reason for the change? - Describe the gap between the organization's current performance and the desire future state? - What was the vision for the change? How was that vision communicated throughout the organization? - How were the formal structures, systems, and processes involved in the change? . How were the recipients of change and other kev stakeholders engaged in order to get them on board with the change? - What tools and trainings were used as the change was implemented and how did the leadership make the change stick? - What challenges surfaced that weren't accounted for in the original change plan? - What were the results of the change process? Did the results reflect the original vision? How was meaSurement used to facilitate change at different stages of the process