Janet, would you please put these forms into the proper personnel files?" "Sure thing, Boss." At the end of that day the boss noticed the forms were still not filed and questioned Janet about it. Janet was surprised the boss was unhappy. How could this disappointment have been avoided?

a- Ask someone other than Janet to do the work.

b- Explain exactly how to file the forms.

c- Allow Janet to delegate the job to someone else.

d- Set a deadline for the completion of the task.

e- The boss could have done the job herself.