Many mentoring programs exist in workplaces; some have been started by professional associations, and others are offered by schools. Not surprisingly, they arent all the same. There is a great variation in how they're designed and managed. There are those that are well considered so that participants are carefully matched and fully supported. Others are too laissez-faire about how matches are made, and inexperienced mentors are left on their own to figure it all out. And there are the programs that are far too prescriptive to allow for a variety of approaches to how to mentor, the frequency of meeting and even the specifics of what to talk about. Whatever the case, many programs dont get renewed after their inaugural year because too many pairs stopped meeting, and some didnt get beyond meeting once or twice. Or, less obviously, some programs continue to chug along year after year without much oversight and evaluation. The sponsoring business or organization is just pleased to report that they have a mentoring program.

Assume you are a training manager, you are required to assess whether the training program, its content and delivery methods contributed to learning.

QUESTION 2 [18 marks]

1. a) Discuss four (4) reasons why training evaluation is important. (8 marks)
2. b) Describe five (5) major forces influencing workplace learning. (10 marks)