Question 20 Which of the following is NOT one of the benefits to a firm of...

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Question 20 Which of the following is NOT one of the benefits to a firm of new product development? O creating diversification and reducing risk. O staying with competitors in a market where sales come mostly from new products. avoiding market saturation from products that has been on the market for a long time. reduced costs of production. satisfying the changing needs of current and new customers. 1 pts Question 21 Sylvia's Diner has a customer service goal to have a server take drink orders from guests within 2 minutes of the table being seated. Some servers accomplish this... and some do not. This would be an example of a gap. delivery gap social expectations gap O standards gap communications gap 1 pts knowledge gap Match the service dimensions with the appropriate example. You go to your favorite restaurant and the new waitress forgets to bring you water. You have to be present when getting a massage (you can't pick it up later). If you purchase tickets to a Piston's game and don't show up, they play anyway. You cannot try on a haircut prior to having your hair cut. [Choose ] [Choose] Heterogenity/Variable Inseparable Intangible Perishable [Choose] Question 20 Which of the following is NOT one of the benefits to a firm of new product development? O creating diversification and reducing risk. O staying with competitors in a market where sales come mostly from new products. avoiding market saturation from products that has been on the market for a long time. reduced costs of production. satisfying the changing needs of current and new customers. 1 pts Question 21 Sylvia's Diner has a customer service goal to have a server take drink orders from guests within 2 minutes of the table being seated. Some servers accomplish this... and some do not. This would be an example of a gap. delivery gap social expectations gap O standards gap communications gap 1 pts knowledge gap Match the service dimensions with the appropriate example. You go to your favorite restaurant and the new waitress forgets to bring you water. You have to be present when getting a massage (you can't pick it up later). If you purchase tickets to a Piston's game and don't show up, they play anyway. You cannot try on a haircut prior to having your hair cut. [Choose ] [Choose] Heterogenity/Variable Inseparable Intangible Perishable [Choose]

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The detailed answer for the above question is provided below D reduced costs of production explanati... View the full answer