Old MathJax webview

a check sheet and Pareto chart is one of the total quality management tools that manager use to document and improve quality within their organisations. identify an area at Shoprite that requires improvement and then construct a check sheet and Pareto chart

heizer and render advised that when analysing and designing processes to transform resources into goods, the following questions should be asked

is the process designed to achieve competitive advantage in terms of differentiation, response or low cost? does the process eliminate steps that do not add value? does the process maximize customer value as perceived by the customer? will the process win orders?

a time-function map is similar to a flow process chart, but with time added to the horizontal axis. with time-function mapping, notes indicates the activities and arrows indicate the flow direction, with time on the horizontal axis