Question: Please first read this article about consumers' buying process online (click to access): https://chainstoreage.com/survey-reveals-how-customers-make-online-product-decisions Survey reveals how customers make online product decisions (Links to an

Please first read this article about consumers' buying process online (click to access): https://chainstoreage.com/survey-reveals-how-customers-make-online-product-decisions

Survey reveals how customers make online product decisions (Links to an external site.), and answer the following question:

In your opinion, what are the key differences in the five steps of consumers' decision/buying process between traditional shopping (visit shops and buying goods from them) and buying completely online? Please elaborate.

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